Electronic Security Technician

Insight Global; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Insight Global is seeking an experienced Embedded Electronic Security Technician II to support a high-profile client site in Dallas, TX. The role focuses on installation, maintenance, troubleshooting, and lifecycle management of electronic security systems, with primary emphasis on C-CURE access control environments.

The ideal candidate has 5+ years in physical security systems, strong communication skills, and the ability to coordinate with regional offices, contractors, and end users.

Qualifications

• 5+ years of experience installing, servicing, and maintaining physical security systems.
• 3+ years of experience supporting C-CURE access control environments.
• Strong working knowledge of PACS, IDS, VSS, and integrated electronic security solutions.
• Experience troubleshooting security hardware, software, and system integrations.
• Strong communication, organizational, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency using standard computer applications and system management tools.

Responsibilities

• Perform preventive and corrective maintenance on electronic security systems, including PACS and integrated security platforms.
• Administer, configure, troubleshoot, and support C-CURE access control systems.

Skills

Communication

Organizational skills

Customer service

Tools

C-CURE

PACS

IDS

VSS

Job description

Embedded Electronic Security Technician II

Travel: 20-30% Regional Travel

Clearance Requirement: Must be eligible to obtain and maintain a Government Security Clearance

Employment Type: Full-Time

Position Overview

We are seeking an experienced Embedded Electronic Security Technician II to support a high-profile customer site in Dallas, TX. This role is responsible for the installation, maintenance, troubleshooting, and lifecycle management of electronic security systems, with a primary focus on C-CURE access control environments. The technician will serve as the on-site security systems subject matter expert, coordinating service activities, preventative maintenance, inventory management, and security system upgrade projects.

The ideal candidate will possess strong technical expertise in physical security systems, excellent communication skills, and the ability to work independently while coordinating with regional offices, contractors, and end users.

Key Responsibilities

• Perform preventive and corrective maintenance on electronic security systems, including:
• Physical Access Control Systems (PACS)
• Integrated physical security platforms
• Administer, configure, troubleshoot, and support Software House C-CURE access control systems.
• Coordinate and manage installation and service tickets from project initiation through closeout.
• Assist with security system design, procurement, logistics, installation, sustainment, and lifecycle replacement initiatives.
• Maintain accurate inventory records of security equipment, spare parts, and system components.
• Troubleshoot hardware, software, network, and field-device issues affecting security operations.
• Support system programming, configuration updates, testing, and commissioning activities.
• Collaborate with regional operations teams to coordinate maintenance schedules, service events, and project activities.
• Provide technical support and training to customers and end users as required.
• Ensure all work complies with customer security standards, government regulations, and company policies.
• Travel regionally to support preventive maintenance activities, project kickoffs, installations, and project closeouts.

Required Qualifications

• 5+ years of experience installing, servicing, and maintaining physical security systems.
• 3+ years of experience supporting C-CURE access control environments.
• Strong working knowledge of PACS, IDS, VSS, and integrated electronic security solutions.
• Experience troubleshooting security hardware, software, and system integrations.
• Strong communication, organizational, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency using standard computer applications and system management tools.