Electronic Security Application Engineer

Allied Universal; South San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

AD&D

Retirement plan

Disability insurance

Paid holidays

Job summary

Allied Universal is seeking an Application Engineer to support installation and service teams with software integration, ensuring seamless operation between multiple software applications. You will diagnose, program, commission, upgrade, and perform advanced diagnostics to deliver robust security solutions.

Collaborate with project teams and end users to deploy software, provide end-user training, and manage licensing while escalating issues to protect project timelines and ensure successful

Qualifications

• High school diploma or equivalent.
• Certification(s) with access control systems and video platforms.
• Minimum of three years of experience programming and troubleshooting access control and video systems.
• Advanced knowledge of industry-leading security system providers.
• Ability to read and understand advanced technical information and documentation.
• Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word).
• Excellent verbal and written communication skills, with internal and external stakeholders.
• Ability to establish and maintain effective working relationships with both internal and external customers.

Responsibilities

• Integ rate security systems with software and hardware components.
• Configure LAN and wireless networks for reliable connectivity and performance.
• Diagnose and troubleshoot system issues for optimal functionality.
• Collaborate with project teams and end users to deploy software.
• Lead end-user training and manage licensing.
• Escalate critical problems promptly to minimize project impact.
• Coordinate project timelines and resources with management.

Skills

Problem-solving

Verbal & written communication

Stakeholder management

Collaboration

Education

High school diploma

CS/Engineering degree (nice to have)

Tools

AMAG

Lenel

Milestone

Genetec

Software House

Job description

Overview

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Job Description

Allied Universal® is hiring an Application Engineer. The Application Engineer supports installation and service teams with software integration, ensuring seamless operation between multiple software applications. Responsibilities include troubleshooting, programming, system commissioning, upgrades, and advanced diagnostics.

RESPONSIBILITIES:

• Integrate electronic security systems to deliver cohesive, advanced solutions
• Configure LAN and wireless networks to ensure reliable connectivity and performance
• Diagnose and troubleshoot system issues for optimal functionality
• Collaborate with project teams and end users to support software deployment and usage
• Resolve software-related issues, engaging technical resources when necessaryEscalate critical problems promptly to minimize project impact
• Coordinate project timelines and resources with the management team for efficiency
• Lead end-user training and manage licensing to ensure successful adoption and continuous development

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, Software House, or similar
• Minimum of three (3) years of experience programming and troubleshooting access control and video systems
• Advanced knowledge of industry-leading security system and equipment providers
• Decision-making and problem-solving ability
• Ability to read and understand advanced technical information and documentation
• Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
• Excellent verbal and written communication skills, with internal and external stakeholders
• Ability to establish and maintain effective working relationships with both internal and external customers

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• College degree in computer science, engineering, or related field

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
• Pay Range: $120k-$150k

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com