Electronic Medical Equipment Field Service Technician - San Francisco, CA

Baxter; San Francisco (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Baxter in San Francisco seeks a Field Service Engineer to install and maintain dialysis and TerumoBCT instrumentation. You will travel extensively to service sites, perform preventative maintenance, and ensure safety and quality standards are met.

Ideal candidates have IT/network knowledge, data analysis skills, and strong communication. Domestic travel and on-site service are required in a dynamic healthcare environment.

Qualifications

• Bachelor's or Associate degree in a related field; or 5+ years field service experience in lieu of degree.
• Familiar with data analysis concepts and tools such as Excel.
• Basic knowledge of relational databases and IT/network concepts.

Responsibilities

• Adheres to environmental, health and safety SOPs and procedures.
• Provide dialysis/apheresis and TerumoBCT instrumentation installation and maintenance.
• Complete installations and repairs within time requirements.
• Provide contract preventative maintenance per procedures.
• Travel up to 75% overnight travel.
• Verify installations and provide on-site clinical instrumentation service.

Skills

Communication

Independent judgment

Problem solving

Excel data analysis

Education

Associate's or Bachelor's degree in related field

Tools

Excel

Relational databases

Networking basics

Cyber security basics

Job description

Summary

Every day, Baxter touches the lives of millions of patients and providers worldwide who rely on our essential hospital and renal products and services. You'll find Baxter's products and therapies on nearly every floor, in almost every hospital worldwide, in clinics and in the home. Baxter's employees are building upon the company's rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most.

Essential Duties and Responsibilities

• Adheres to all environmental, health and safety SOPs, equipment, policies and procedures
• Provide dialysis/apheresis and TerumoBCT instrumentation installation and maintenance
• Completes installations and repair services within time requirements established by service management
• Provide contract preventative maintenance in accordance with published procedures
• Successfully completes instrumentation training at Baxter training facility
• Provide on-site clinical instrumentation in service
• Provide on-site technical instrumentation in service
• Schedules service calls with customers in accordance with current procedures published by national and regional management
• Provides installation and repair service within time requirements established by service management
• Extensive travel, up to 75% overnight travel
• Performs other duties as required.

Qualifications

• Must live in or near San Francisco, California.
• Associate's or Bachelor's degree or equivalent in a related field, and relevant experience preferred. In lieu of degree, minimum of 5 years field service experience.
• Familiar with data analysis concepts and tools such as Excel
• Basic knowledge of relational databases
• IT knowledge on general connectivity, network integration of devices, wireless protocols, mobile network technologies, software support and cyber security standards
• Understanding in Healthcare IT standards and loT technologies
• Excellent Communication
• Ability to exercise independent judgement and draw accurate conclusions based on available information

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.