Electronic Enrollment Analyst

Delta Dental of Michigan; Okemos (MI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Delta Dental of Michigan, Ohio, and Indiana seeks an Electronic Enrollment Analyst to coordinate and test electronic eligibility enrollment across multiple business domains. The role requires coordination of data files, testing programming changes, and providing technical support to clients and third-party partners.

The position is hybrid in Okemos, MI, with a focus on data accuracy, process improvement, and collaboration with internal teams and external providers.

Qualifications

• Associate degree in computer science, business administration or related field.
• Two years of experience testing, analyzing, researching, verifying, entering, modifying or updating data.
• Knowledge of word processing, spreadsheets and databases; strong analytical and communication skills.

Responsibilities

• Coordinate, implement, test and oversee electronic eligibility enrollment from external sources across a wide business domain.
• Schedule, monitor and update electronic data files; troubleshoot data processing problems.
• Oversee programming changes to electronic data processing; test with clients and third-party admins.
• Facilitate electronic data file transmissions and external user access.
• Provide ongoing training and technical support to the end user (client).
• Assist programmers in reviewing code, analysis and testing projects using current technologies.

Skills

Analytical skills

Problem solving

Team player

Education

Associate degree in CS/Business Admin or related field

Tools

Word processing

Spreadsheets

Databases

Job description

Job Summary

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

Job Title

Electronic Enrollment Analyst

Number of Positions

1

Location

Okemos, MI

Location Specifics

Hybrid Position

Job Summary

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.

Position Description

To coordinate, implement, test and oversee all aspects of electronic eligibility enrollment from external sources across a wide business domain.

Primary Job Responsibilities

• Schedules, monitors and updates ongoing electronic data files.
• Researches, analyzes, and troubleshoots electronic data files and system problems and provides information to other business units regarding payment and file processing results. Initiates corrective action, providing follow-up to ensure that correction is completed.
• Requests, oversees and tests programming changes to electronic data processing; consulting with clients and third-party administrators to determine and resolve electronic data reporting and system logic problems and errors.
• Implements electronic data file transmissions and facilitates external user access.
• Coordinates and provides ongoing training and technical support to the end user (client).
• Assists programmers in reviewing program code, analyzing, automation and testing projects, and works with current and emerging technologies.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Minimum Requirements

Position requires an associate's degree in computer science, business administration or a related field and two years of experience testing, analyzing, researching, verifying, entering, modifying or updating/correcting data. Previous experience processing electronic eligibility data/files preferred. Will accept any suitable combination of education, training, or experience. Position requires knowledge of word processing, spreadsheet, and database applications; strong analytical, problem solving and organizational skills; strong verbal and written communication skills; the ability to work independently and as part of a team; and the ability to solve problems using independent judgment. The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.