Electronic Classroom Technical Support Specialist

Guidance Consulting; Port Hueneme (CA); Hybrid; USD 53,000 - 93,000; Full time

Job summary

Client Solution Architects (CSA) is hiring an Electronic Classroom Technical Support Specialist to support a program on-site in Port Hueneme, CA. The role focuses on maintaining classroom training infrastructure, user and device management, and performance monitoring to ensure uptime for mission-critical networks.

The ideal candidate has 3+ years of relevant experience, a HS diploma or equivalent, and a Security+ or equivalent certification, with an Interim or active Secret clearance.

Qualifications

• Requires Interim or active Secret clearance
• HS Diploma or equivalent or higher; Bachelor's degree preferred
• 3+ years of relevant experience in electronic documentation and enterprise IT administration

Responsibilities

• Ensure student training infrastructure is functional and available.
• Assist customers by monitoring performance and resolving issues in a mission-critical network.
• Manage users and computers in an enterprise environment (Active Directory, group policy, file shares).
• Perform routine maintenance, backup/recovery, inventory, and asset management at on-site data centers.

Skills

Active Directory

System Administration

Network Administration

Electronic Documentation

Database Administration

Security+ certification

Education

HS Diploma or equivalent

Bachelor's degree

Tools

Group Policy management

File sharing

Asset management

Job description

# Electronic Classroom Technical Support SpecialistApply for this jobPort Hueneme, CA/Full-timeClient Solution Architects (CSA) is currently seeking an Electronic Classroom Technical Support Specialist to support a program onsite in Port Hueneme, CA.For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.**How Your Role Will Make an Impact:*** Ensure student training infrastructure is functional and available* Ensure that Active Directory accounts are properly configured* Assist customers in overcoming any challenges through monitoring and performance management* Identify problem areas and opportunities for improvement in a mission critical network* Turn metrics into information and communicate their meaning* Manage users and computers in an enterprise network**What You Will Need to Join Our Award-Winning Team:*** Clearance: Must possess Interim or an active Secret clearance* Education: HS Diploma or equivalent* Years of Experience: 3 years of relevant experience* General Experience: Electronic Documentation, System Administration, Network Administration, Database Administration* Certifications: Security+ or equivalent Bachelor's degree* Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance* Experience with systems and hardware and software administration and integration* Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management**What Sets You Apart:*** Experience with multi-media systems support and community of interest (COI) network operations* Experience with local group policy management and file share, system, and account administration* Experience with configuration and change management and life cycle support* Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching* Experience with system monitoring and troubleshooting* Knowledge of system development, software maintenance, and ancillary functions* Knowledge of cyber defense compliance and accreditation services* Ability to perform onsite service center support* Bachelor's degree**Physical Requirements:**While performing the duties of this job, the employee is regularly required to:* Sit for extended periods of time and work at a computer workstation* Use hands and fingers to operate keyboards, mice, and other input devices* Communicate effectively, both verbally and in writing* Specific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjust* Stand, walk, bend, or reach; Access equipment located in data centers, offices, or under desks* Lift and/or move equipment weighing up to 25 poundsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA).*The annual base salary range for this position is $53,000 to $93,000. Please note that the salary information is a general guideline only. CSA considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.**This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.**Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.*As a federal contractor, CSA will abide by the client’s infectious disease protocols.WE BELIEVE great companies know who they are and what they stand for. CSA’s common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people—so they are inspired to solve our clients’ toughest challenges. It’s no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hard working team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career.We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers. **Be a part of CSA** ... do **great** things!*CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.**If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to**[e-mail]**. Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We’re an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic.*Federal Equal Opportunity is the Law Federal Employee Rights under FMLA Federal Employee Polygraph Protection Act E-Verify Participation Poster (uscis.gov) If you are a California resident applying for a job, you consent to our California Job Applicant Privacy Notice .***Notification for current or previously cleared professionals:**Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. CSA recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, contain potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to CSA’s applicant tracking system. By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.*