Electronic Catalog Technician

O'Reilly Automotive; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

401k with company contributions

Medical, dental, vision insurance

Job summary

O'Reilly Auto Parts in the United States seeks a content specialist to ensure the Electronic Product Catalog (EPC) remains accurate and complete by reviewing new content with QA tools and coordinating with internal teams.

You will analyze discrepancies reported by users of the eCatalog system, implement updates, and develop value-add content including digital assets, features and benefits, specifications, cross references, and keyword aliases to support product listings.

Qualifications

• Strong automotive product knowledge and repair procedure understanding.
• Thorough knowledge of automotive parts cataloging or counter experience.
• Proficient with SQL, MySQL and Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Desirable: degree in business or computer science or equivalent work experience.
• Experience in eCatalog content processing and digital image editing.
• Understanding of Auto Care Association content standards.
• Practical SQL work experience.

Responsibilities

• Maintain EPC accuracy by analyzing new content for accuracy and completeness.
• Analyze reported discrepancies and implement content modifications or additions.
• Communicate outcomes of actions to discrepancy reporters.
• Develop and enhance value-add content for products in the eCatalog database.
• Create digital assets, marketing copy, features/benefits, specs, cross references, and keyword aliases.
• Collaborate with trading partners to validate content and communicate results to management.
• Ensure pending line changes are represented in the eCatalog before store release.
• Create EPC content for new product lines when vendor content is unavailable.

Skills

Automotive product knowledge

Parts cataloging experience

SQL / MySQL

Microsoft Office

Communication skills

Attention to detail

Practical SQL experience

Education

Associate or bachelor's in business or computer science

Tools

SQL tools

Microsoft Excel

Data analysis tools

Job description

This position is responsible for the overall accuracy of the O'Reilly Electronic Product Catalog content by ensuring catalog data files are reviewed for accuracy and processed efficiently with value-add content where appropriate.

ESSENTIAL JOB FUNCTIONS

• Maintain the accuracy of the Electronic Product Catalog (EPC) by analyzing new content for accuracy and completeness using quality assurance tools.
• Analyze reported application discrepancies provided by all users of the eCatalog system and take action by implementing modifications to existing content or add new content to address reported discrepancies.
• Communicate to the reporter of the discrepancy the outcome of actions taken to address and or correct the issue.
• Develop and enhance value-add content in support of products within eCatalog database.
• Value-add content consists of digital assets, marketing copy, features and benefits information, product level specifications, product cross references, cross sell content and keyword search alias content.
• Interacts with trading partners to validate and acquire updated content in support of enhancing coverage and issues identified in original content set and communicate results of data analysis to management.
• Ensure content supporting pending line changes or product line reviews is properly represented within eCatalog system prior to store release.
• Creates application level eCatalog content in support of new product lines; if applicable product line content is not vendor supported.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

• Required: Strong automotive product knowledge, understanding of automotive theories and repair procedures
• Thorough knowledge of automotive parts cataloging or parts counter experience
• Thorough understanding of computers and desktop applications required but not limited to SQL, MySQL, and Microsoft Office Suite
• Professional verbal and written communication skills
• Strong attention to detail and excellent organizational skills
• Desired: Associate or bachelor degree in business or computer science or equivalent work experience
• Previous work experience in eCatalog content processing
• Previous work experience in digital image editing and manipulation
• Understanding of the Auto Care Association standards for content delivery
• Practical SQL work experience

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.

Consistent with internal policy and applicable law, the Company electronically monitors the use of Company-provided systems, including telephone conversations and transmissions, Internet access and usage, and electronic mail and transmissions. The Company additionally employs video cameras in common internal and external areas.