Electronic Catalog Technician

O'Reilly Auto Parts; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Stock purchase plan

Medical insurance

Dental insurance

Vision insurance

FSA

Career growth opportunities

Tuition assistance

Wellbeing programs

Job summary

O'Reilly Auto Parts is seeking a content QA specialist to ensure the Electronic Product Catalog remains accurate and complete. You will analyze new content, process discrepancies, and add value-added assets like digital media, features and keyword data.

Collaborating with trading partners, you will validate updates and ensure line changes are properly represented before store release, while supporting new product lines when vendor content is unavailable.

Qualifications

• Strong automotive product knowledge and repair procedure understanding.
• Experience with automotive parts cataloging or parts counter work.
• Proficiency with computers, SQL databases and Microsoft Office.
• Excellent verbal and written communication and strong attention to detail.

Responsibilities

• Ensure EPC content accuracy by analyzing new data for completeness.
• Review reported discrepancies and implement content modifications.
• Communicate results to reporters and stakeholders.
• Develop value-add content including digital assets, features, specs and cross references.
• Collaborate with trading partners to validate content and address issues.
• Represent pending line changes in the eCatalog system before store release.
• Create catalog content for new product lines when vendor support is unavailable.

Skills

Auto product knowledge

Cataloging experience

SQL & MySQL

Microsoft Office

Verbal and written communication

Attention to detail

Education

Associate or bachelor degree in business or computer science or equivalent

Tools

SQL

MySQL

Job description

This position is responsible for the overall accuracy of the O’Reilly Electronic Product Catalog content by ensuring catalog data files are reviewed for accuracy and processed efficiently with value-add content where appropriate.

Essential Job Functions

Maintain the accuracy of the Electronic Product Catalog (EPC) by analyzing new content for accuracy and completeness using quality assurance tools.

Analyze reported application discrepancies provided by all users of the eCatalog system and take action by implementing modifications to existing content or add new content to address reported discrepancies.

Communicate to the reporter of the discrepancy the outcome of actions taken to address and or correct the issue.

Develop and enhance value-add content in support of products within eCatalog database.

Value-add content consists of digital assets, marketing copy, features and benefits information, product level specifications, product cross references, cross sell content and keyword search alias content.

Interacts with trading partners to validate and acquire updated content in support of enhancing coverage and issues identified in original content set and communicate results of data analysis to management.

Ensure content supporting pending line changes or product line reviews is properly represented within eCatalog system prior to store release.

Creates application level eCatalog content in support of new product lines; if applicable product line content is not vendor supported.

Skills/Education/Knowledge/Experience/Abilities

Required

Strong automotive product knowledge, understanding of automotive theories and repair procedures

Thorough knowledge of automotive parts cataloging or parts counter experience

Thorough understanding of computers and desktop applications required but not limited to SQL, MySQL, and Microsoft Office Suite

Professional verbal and written communication skills

Strong attention to detail and excellent organizational skills

Desired

Associate or bachelor degree in business or computer science or equivalent work experience

Previous work experience in eCatalog content processing

Previous work experience in digital image editing and manipulation

Understanding of the Auto Care Association standards for content delivery

Practical SQL work experience

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.