Electro Mechanical Technician

Biesse; Philadelphia (Philadelphia County); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Travel rewards

Travel accommodations provided

Job summary

Biesse is seeking a Field Service Technician to install, repair, and maintain heavy capital machinery at customer sites. You will troubleshoot, train customers, and document service activities while upholding safety and quality standards.

Ideal candidates have 3–5 years of technical service experience, a technical diploma, strong problem-solving skills, and fluency in English. Occasional travel and near-airport residence preferred.

Qualifications

• 3–5 years of technical service experience.
• A technical diploma or equivalent hands-on work experience.
• Strong troubleshooting skills across mechanical, electrical/electronic, and pneumatic systems.
• Proficiency with measuring instruments to diagnose issues.
• Proactive problem-solving attitude with customer-focused mindset.
• Fluent English required; Spanish bonus.

Responsibilities

• Perform mechanical installation, repair, and maintenance of advanced machinery at customer sites.
• Provide hands-on training to customer representatives on machinery operations and maintenance.
• Analyze, troubleshoot, and diagnose mechanical, electrical/electronic, and pneumatic issues to ensure peak performance.
• Conduct on-site service interventions and collaborate with customers to resolve problems.
• Maintain detailed service reports documenting all service activities.
• Build and maintain strong customer relationships to ensure a top-tier service experience.
• Adhere to company policies and safety guidelines; ensure equipment is secure and well-maintained.

Skills

Field service

Troubleshooting

Mechanical aptitude

Electrical knowledge

Pneumatic systems

English fluency

Education

Technical diploma

Job description

Join Our Team as a Field Service Technician!

Are you a hands-on problem solver who enjoys working with heavy capital machinery in a fast-paced, dynamic environment? If troubleshooting, installing, and maintaining cutting-edge equipment sounds like your kind of challenge, this is the role for you!

What You’ll Do

• Perform mechanical installation, repair, and maintenance of advanced machinery at customer sites.
• Provide hands-on training to customer representatives on machinery operations and maintenance.
• Analyze, troubleshoot, and diagnose mechanical, electrical/electronic, and pneumatic issues to ensure machinery operates at peak performance.
• Conduct on-site service interventions, collaborating with customers to resolve problems efficiently and effectively.
• Maintain detailed service reports to ensure accurate documentation of all service activities.
• Build and maintain strong customer relationships to deliver an exceptional service experience.
• Adhere to all company policies and safety guidelines while ensuring company equipment is secure and well-maintained.

What We’re Looking For

• Location Flexibility: Must live within 45‑minutes of a major airport.
• Physical Ability: Comfortable lifting, pushing, or pulling up to 50 lbs.
• Travel Availability: Willingness to travel extensively (90–100%), Monday through Friday.

What You’ll Bring

• 3 - 5 years of technical service experience, preferably with CNC industry machinery or similar equipment.
• A technical diploma or equivalent hands-on work experience.
• Strong troubleshooting skills with knowledge of mechanical, electrical/electronic, and pneumatic systems.
• Proficiency in using mechanical and electrical measuring instruments to diagnose and resolve issues.
• A proactive problem-solving attitude with a commitment to customer satisfaction.
• Fluent English is required; bilingual skills in Spanish are a bonus!

Why Join Us?

• Be part of a supportive team that values your expertise and growth.
• Earn travel rewards! Able to earn hotel & airline points towards your personal account during business travel.
• Focus on the job – flight, hotel & rental car reserved for you by an in-office team member, and tools/equipment are provided by the company.