Electrical Support Engineer II - STATCOM

Mitsubishi Electric Power Products, Inc.; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) with company match

Generous Paid Time Off

Access to training programs

Profit sharing

On-site fitness center

Job summary

A leading electrical solutions company is seeking an Electrical Support Engineer II - STATCOM to provide essential technical assistance at its headquarters in Warrendale, Pennsylvania. This role includes analyzing performance trends, managing field incidents, and enhancing technical processes. Candidates should have a Bachelor’s degree in a technical discipline and 3-5 years of relevant experience. Comprehensive health coverage, retirement plans, and generous PTO are among the offered benefits.

Qualifications

• 3–5 years of experience in technical or field support.
• Ability to analyze and report performance trends.
• Experience in managing field incident tasks.

Responsibilities

• Provide expert technical support for assigned products.
• Support RCA & Quality Investigations.
• Produce technical communications.

Skills

Solid technical understanding of products

Advanced knowledge of field acceptance testing

Familiarity with safety standards

Strong analytical and problem-solving abilities

Exceptional communication skills

Proficiency in Microsoft Office

Education

Bachelor’s degree in a technical discipline

Tools

MRP/ERP systems

Job description

Electrical Support Engineer II - STATCOM

Join to apply for the Electrical Support Engineer II - STATCOM role at Mitsubishi Electric Power Products, Inc.

Powering Innovation, Delivering Excellence: Driving the Future of Technical Support at MEPPI!

MEPPI’s Service Center Division (SCD) is seeking a skilled and analytical Technical Support Specialist II to provide expert technical assistance for assigned products and services. This role is essential in supporting internal teams, authorized service providers, and end users by delivering timely solutions, conducting data-driven analyses, and contributing to product and service excellence across the organization.

Location & Relocation Assistance

This position is based at MEPPI’s North American Headquarters in Warrendale, Pennsylvania—just outside Pittsburgh! You’ll be part of a collaborative, high-energy environment at the heart of our operations. Relocation assistance is available to help make your transition smooth and stress-free.

What You’ll Do

• Provide Expert Technical Support
• Manage Field Incident Tasks
• Support RCA & Quality Investigations
• Analyze & Report Performance Trends
• Maintain Technical Documentation
• Enhance Technical Processes
• Support Remote Monitoring Solutions
• Serve As a Technical Liaison
• Produce Technical Communications
• Perform Fieldwork & Presentations
• Promote Collaboration & Professionalism

Education

What You Bring: Bachelor’s degree in a technical discipline with 3–5 years of experience providing technical or field support for products and systems—or an equivalent combination of education and experience.

Skills & Experience

• Solid technical understanding of assigned products and remote monitoring systems.
• Advanced knowledge of field acceptance testing, data analysis, and related tools.
• Familiarity with safety standards and industry regulations (UL, NEC, IEC).
• Strong analytical and problem‑solving abilities.
• Exceptional communication, presentation, and interpersonal skills.
• Proficiency in Microsoft Office applications and MRP/ERP systems.

What’s in It for You?

• Comprehensive Health Coverage: MEPPI pays 90% of medical, dental, and vision plan costs.
• Retirement Plans: 401(k) plan with up to 4% company match.
• Generous Paid Time Off: Vacation eligibility after 90 days, plus 12 paid holidays each year.
• Professional Growth: Access to training programs and educational assistance opportunities.
• Exclusive MEPPI Perks: Profit sharing, on-site access to 24/7 fitness center, and Wellness Program.

Why MEPPI? At MEPPI, you’ll join a team committed to powering the future with innovative, reliable solutions. As a U.S. affiliate of Mitsubishi Electric, we lead in power systems, rail transportation, and energy infrastructure. Your expertise will directly support the success and performance of our world‑class products.

About Us Mitsubishi Electric Power Products, Inc. (MEPPI) is a leader in the North American power systems, rail transportation, and large visual display markets. Join us and be part of a global team shaping the next generation of energy and transportation solutions.

Equal Opportunity Employer MEPPI is dedicated to fostering an inclusive, diverse workplace where all individuals are valued and given equal opportunities to succeed.

Notice To Agencies And Search Firms: MEPPI does not accept unsolicited resumes from third‑party agencies. Any resumes submitted without a signed agreement become the property of MEPPI, and no placement fees will be paid.

Seniority level: Mid‑senior level

Employment type: Full‑time

Job function: Information Technology

Industries: Appliances, Electrical, and Electronics Manufacturing