Electrical Service Technician: Drive, Diagnose & Upsell Upgrades

Dan Cummins Ford Lincoln; Raleigh (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Black Cloud Services in Raleigh, NC is seeking an Electrical Service & Construction Technician to install, repair, maintain, and troubleshoot electrical systems on residential and commercial projects. You will drive a company vehicle to service locations and interact with customers, offering professional recommendations including upgrades and light sales.

The role requires a valid driver’s license, prior electrical experience, the ability to diagnose problems, strong communication skills,

Qualifications

• Valid driver’s license and clean driving record.
• Experience in electrical service, construction, or remodel.
• Ability to diagnose electrical problems and read schematics.
• Strong customer service and communication skills.
• Physical ability to lift up to 50 lbs.
• Reliability and ability to work independently.
• Full-time availability with occasional overtime.
• State electrical license or apprentice registration (if required).

Responsibilities

• Drive a company vehicle safely to service appointments, job sites, and client locations.
• Perform electrical work, including service calls, new construction wiring, remodel projects, and system upgrades.
• Diagnose electrical issues, provide accurate assessments, and make effective repair recommendations.
• Execute installations, repairs, and maintenance in compliance with electrical codes and safety standards.
• Collaborate with team members, contractors, and clients to ensure high-quality outcomes.
• Communicate professionally with customers and provide clear explanations of work performed.
• Identify and promote additional services or products based on customer needs (light sales).
• Maintain accurate job documentation, including work orders, materials used, and time tracking.
• Keep company vehicle and tools organized, clean, and properly maintained.
• Adhere to all company safety policies and OSHA regulations.

Skills

Electrical work

Diagnostics

Schematics reading

Customer service

Valid driver’s license

Physical ability

Independent worker

Safety compliance

Job description

Black Cloud Services in Raleigh, NC is seeking an Electrical Service & Construction Technician to install, repair, maintain, and troubleshoot electrical systems on residential and commercial projects. You will drive a company vehicle to service locations and interact with customers, offering professional recommendations including upgrades and light sales.

The role requires a valid driver’s license, prior electrical experience, the ability to diagnose problems, strong communication skills,