Electrical Service Technician

Lincoln Electric; Michigan; Vor Ort; USD 75.000 - 110.000; Vollzeit

Zusammenfassung

Lincoln Electric in Shelby Township, MI, seeks a field service technician to join our Customer Service team. You will work on-site to install, start-up, and verify electrical functionality of our automation machines, reporting to the Customer Service Manager.

You will train customer personnel, respond to technical questions, and coordinate resources for installations. Must be a Journeyman Electrician with 8 years in automation environments and 5 years debugging/installing machines; willing to

Qualifikationen

• Journeyman Electrician certification or equivalent required.
• 8 years as an Electrician on Automation Machines.
• 5 years debugging and installing new machines.
• Willing to travel to support installations and service calls (on-call 24/7 during installs).

Aufgaben

• On-site support for electrical installation, deb ug / start-up of machines to verify electrical functionality.
• Answer product related technical questions from customers and coordinate with service managers and departments.
• Assist in local and non-local service calls and installations.
• Train customer personnel on machine functionality and start-up procedures.
• Write service work orders and job site status reports.
• Supervise electrical installation, debug, and buy-off activities at customer locations.

Kenntnisse

Electrical installation

Customer communication

Field service

Ausbildung

Journeyman Electrician or equivalent

8 years as Electrician on Automation Machines

5 years debugging/installing machines

Jobbeschreibung

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Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at https://www.lincolnelectric.com .

Job Summary

Candidate will work out of Fori's Shelby Twp. Michigan facility and will report to the Customer Service Manager.

Job Duties and Responsibilities

Candidate must demonstrate the following to be considered:

• On-site support for electrical installation, de-bug / start-up of machines to verify electrical machine functionality is correct and complete.
• Assist service manager and other departments to answer product related technical questions from customer.
• Assist in local and non-local service calls and installations.
• Train customer and other departments to answer product related technical questions from customer.
• Assist in local and non-local service calls and installations.
• Train customer personnel on machine functionality and proper start-up and debug of our standard machines.
• Review checklist and open issue prior to installation to assure the service technician (s) are lined-up.
• Assist with our standard manuals to develop a more technically complete and user-friendly service manual.
• Participate in meeting as required with the project manager and department supervisors to line-up installation plans and review all open issues prior to shipment.
• Create and develop improvement ideas and review with managers for approval and implementation.
• Communicate with customers while on site to give updates to objectives.
• Write service work orders and job site status reports.
• Supervise electrical installation, de-bug, and buy-off activities at customer locations.
• Coordinate necessary resources for installations , focusing on kits, warranty, etc.
• Document changes to Fori equipment on prints and return updates to appropriate engineering department.
• Work with site manager to assure proper flow of daily activities at customer locations.
• Hands on for installations / service calls / warranty.

Education and Experience

• Journeyman Electrician or equivalent required.
• 8 years as an Electrician on Automation Machines.
• 5 years of debugging and installing new machines.
• Willing to travel to support installations and service calls (on-call 24/7 while on installs).

Physical Demands and Work Environment

Physical Demands: While performing the duties of the job , the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is required to sit for long periods of time.

Work Environment: The noise level in the work environment is usually moderate.

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Nearest Major Market: Detroit
Job Segment: Machinist, Maintenance, Welding, Technician, Manufacturing, Technology