Electrical Service Manager: Estimating & PM

Lighting Maintenance Inc; Harmans (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Lighting Maintenance, Inc. in Harmans, Maryland seeks an experienced Electrical Service Manager to lead our Commercial Electrical Service Department. This hands-on leadership role oversees from customer request through estimating, execution, project closeout, and invoicing.

Primary focuses are estimating and project management, plus customer service and communication. The department is supported by a Service Coordinator; you will provide technical leadership, set priorities, support field

Qualifications

• Minimum of five years of commercial electrical service experience.
• Ability to read electrical drawings, specifications, and one-line diagrams.
• Strong customer communication, leadership, and problem-solving skills.
• Ability to supervise technicians and maintain clear performance expectations.
• Strong organizational, follow-up, and time-management skills.

Responsibilities

• Manage commercial electrical service work from initial request through completion and billing.
• Conduct site visits to evaluate electrical and lighting issues.
• Prepare accurate estimates, proposals, scopes of work, and project pricing.
• Manage multiple service calls and small electrical projects simultaneously.
• Establish priorities and provide direction to the Service Coordinator regarding scheduling and dispatch.
• Assign work based on technician qualifications, customer commitments, equipment needs, and urgency.
• Provide technical support and troubleshooting assistance to field technicians.
• Ensure technicians have the materials, equipment, information, and instructions needed to complete assigned work.
• Review field reports, labor hours, material usage, photographs, and job documentation.
• Prepare and manage change orders and ensure additional work is properly documented and approved.
• Monitor labor, material, equipment, and subcontractor costs.
• Maintain accountability for job profitability, productivity, and gross margin.
• Review completed work orders and move jobs through billing promptly.
• Address customer concerns, callbacks, warranty issues, and quality concerns.
• Maintain an active backlog and ensure work continues progressing.
• Recruit, train, coach, evaluate, and hold service technicians accountable.
• Enforce company safety, workmanship, documentation, and customer-service standards.
• Build relationships with existing customers and identify opportunities for additional service work.

Skills

Customer communication

Leadership

Problem solving

Time management

Organizational skills

Education

Journeyman or Master Electrician license

Tools

Estimating software

Field-service systems

Electronic documentation

Job description

Lighting Maintenance, Inc. in Harmans, Maryland seeks an experienced Electrical Service Manager to lead our Commercial Electrical Service Department. This hands-on leadership role oversees from customer request through estimating, execution, project closeout, and invoicing.

Primary focuses are estimating and project management, plus customer service and communication. The department is supported by a Service Coordinator; you will provide technical leadership, set priorities, support field