Electrical Service Administrator / Permit Technician

Jacks Electric LLC; West Palm Beach (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid Vacation

Holiday Pay

401(k) matching

Job summary

Jacks Electric LLC is seeking a motivated Service Administrator to join our team in West Palm Beach, FL. This role supports field operations by coordinating service jobs, submitting permits and NOC documents, and maintaining accurate records.

Ideal candidates have permitting and NOC experience and strong organizational and communication skills to deliver excellent front-line customer service in a fast-paced electrical services company.

Qualifications

• Permitting, NOC submission and coordination with FPL scheduling experience.
• Previous service administrative experience in electrical or trades is a plus.
• Strong organizational skills; ability to manage multiple priorities.
• Excellent verbal and written communication; customer-focused.

Responsibilities

• Schedule service technicians for service jobs.
• Submit Permits and NOC's and follow up.
• Coordinate with FPL and No Cuts.
• Answer calls, respond to inquiries, and provide frontline customer service.
• Manage work orders from creation to completion with accurate documentation.
• Coordinate with field technicians to track job status and updates for customers and management.
• Maintain and update customer records and service boards.
• Support the office with administrative tasks and coordination.

Skills

Permitting experience

NOC submission

FPL scheduling

Scheduling service technicians

Customer service

Front-line support

Job description

Benefits:

• Paid Vacation
• Holiday Pay
• 401(k) matching

About the Role:

Jacks Electric LLC is looking for a motivated and organized Service Administrator to join our growing team in West Palm Beach, FL! This is a fantastic opportunity to play a key support role in a fast-paced electrical services company where your coordination skills and attention to detail will make a real impact every day. This is a Monday - Friday from 8:00 am - 5:00pm position with 1 hour for lunch.

Responsibilities: Must Know Permitting and NOC submitting

• Assist with scheduling service technicians for service jobs
• Submit Permits and NOC's and follow up
• Coordinate with FPL and No Cuts
• Answer incoming calls, respond to customer inquiries, and provide excellent front-line customer service
• Manage work orders from creation to completion, ensuring accurate documentation
• Coordinate with field technicians to track job status and communicate updates to customers and management
• Maintain and update customer records and service boards
• Support the office with administrative tasks and office coordination

Requirements:

• Permitting, NOC Submission, No Cuts and FPL scheduling experience
• Prior experience in a service administrative role — electrical or trades industry a plus
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Excellent verbal and written communication skills
• Customer-focused attitude with a professional and friendly demeanor

About Us:

Jacks Electric LLC is a trusted electrical services provider proudly serving the West Palm Beach, FL area. We've built a strong reputation with our customers by delivering reliable, high-quality electrical work with a commitment to safety and professionalism. Our team is our greatest asset, and we foster a supportive work environment where employees are valued and given the tools they need to succeed.