Electrical Quality Field Tech – Wiring Harnesses

Fritz Dräxlmaier GmbH & Co. KG

Northern (KY)

Hybrid

USD 42,000 - 65,000

Full time

14 days+

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Job summary

Fritz Dräxlmaier GmbH & Co. KG in Duncan, SC seeks a Quality Field Tech- Electrical- B Shift to ensure customer service and satisfaction related to wire harness quality at our automotive facility. You will act as a communication link to address complaints and support defect prevention.

This role partners with BMW and internal teams to monitor rework, document actions, and drive improvements. Associate degree plus 1–2 years quality and customer service experience in automotive preferred; on-site,

Qualifications

Associate's Degree preferred or equivalent work experience in related field.
1 to 2 years of Quality experience.
1 to 2 years of Customer Service experience within the Automotive Industry is desired.

Responsibilities

To assure customer service and satisfaction as it pertains to product quality of wire harnesses.
To act as a communication link in addressing customer complaints.
To assist in the prevention of defects and the improvement of processes and products through interface with customer line personnel, business unit staff, and plant technical & quality specialists.
Responds to customer complaints for wire harnesses products.
Coordinates immediate actions at customer facility in response to complaints, including but not limited to; containing, sorting, and reworking suspected material.