Electrical Quality Engineer

Transmission & Distribution World; Crookston, Northern (MN, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Transmission & Distribution World is seeking a Quality Assurance Engineer to collaborate with commissioning personnel, line electricians, production teams, and suppliers to troubleshoot and resolve electrical quality issues.

The role will lead root cause investigations, implement containment and corrective actions, and coordinate SCANs while tracking performance metrics and ensuring compliance with standards.

Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• 1–3 years in electrical troubleshooting or quality assurance.
• Knowledge of electrical systems, schematics, root cause analysis.
• IPC A610 and 62 Experience/Knowledge certification (required or achievable).

Responsibilities

• Investigate, troubleshoot and resolve electrical quality issues; support CI.
• Lead root cause investigations; implement containment and corrective actions.
• Serve as QA liaison between New Flyer and suppliers to improve quality.
• Coordinate and manage SCANs; ensure timely response and closure.
• Monitor supplier quality performance with data analysis and trend review.
• Collaborate with SDE, SQA, EE, Manufacturing and Materials teams.
• Collect and report quality metrics; present to management.
• Support audits, inspections, validation and continuous improvement.
• Maintain compliance with standards and customer requirements.
• Perform other duties within the Quality Department.

Skills

Root cause analysis

Quality assurance

Electrical troubleshooting

Data analysis

Documentation

Communication

Education

Bachelor's degree in Electrical Engineering

Tools

Excel

Oracle

Multimeter

Job description

Reporting to the QA Manager, this position is responsible for collaborating with commissioning personnel, line electricians, production teams, and both internal and external suppliers to troubleshoot, diagnose, document, and resolve electrical system and component issues. The role supports overall electrical product quality by identifying root causes, driving corrective actions, coordinating supplier quality improvements, and helping minimize bus downtime while ensuring compliance with quality and manufacturing standards.

ESSENTIAL FUNCTIONS

1. Collaborate with commissioning personnel, line electricians, production teams, engineering, and quality personnel to investigate, troubleshoot, and resolve electrical system and component quality issues while supporting continuous improvement initiatives.
2. Lead root cause investigations related to electrical component failures, functional defects, and manufacturing quality concerns. Develop, implement, and monitor containment and corrective action plans to prevent recurrence.
3. Serve as the primary quality liaison between New Flyer and internal and external suppliers of electrical components, harnesses, and electrical systems to improve product quality, reliability, and supplier performance.
4. Coordinate and manage Supplier Corrective Action Notices (SCANs), ensuring timely issuance, response, verification of effectiveness, and closure while maintaining required quality records and documentation.
5. Monitor and evaluate supplier quality performance through data analysis, defect tracking, failure trends, and corrective action effectiveness. Escalate recurring issues as necessary to improve supplier accountability.
6. Partner with Supplier Development Engineering (SDE), Supplier Quality Assurance (SQA), Electrical Engineering, Manufacturing, and Materials teams to identify and resolve quality issues affecting production, reliability, and customer satisfaction.
7. Collect, analyze, and report quality performance metrics, including supplier performance, electrical defects, line rejects, warranty trends, and corrective action status. Prepare and present regular reports for management review.
8. Support process audits, quality inspections, validation activities, and continuous improvement initiatives aimed at improving electrical product quality and reducing manufacturing disruptions and bus downtime.
9. Maintain compliance with company quality standards, customer requirements, and applicable regulatory and industry standards.
10. Perform all other duties and responsibilities within the Quality Department as assigned.

Additional Information

Education

1. Bachelor's degree from an accredited college or university in Electrical Engineering, Electrical Engineering Technology, Quality Engineering, or a related technical discipline is required.
2. Minimum of one (1) to three (3) years of experience in electrical troubleshooting, diagnostics, quality assurance, or a related field.
3. Demonstrated knowledge of electrical systems, schematics, and root cause analysis methodologies.
4. Have or attain certification in IPC A610 and 62 Experience/Knowledge (Required Experience / Knowledge Only).

Language Skills

Must possess the ability to read and comprehend electrical schematics and ladder Logic PLC language, communicate professionally, and effectively present information in one-on-one and small group situations.

Mathematical Skills

Must possess the ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals, compute rate, ratio, and percent, and draw and interpret bar graphs.

Reasoning Ability

Must possess the ability to solve practical problems, deal with a variety of variables in situations where only limited standardization exists, and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Specific Job Skills

Must have computer skills in Excel, Word and preferably experience with oracle and/or other data management systems. Must have experience with multiplex systems and troubleshooting electrical systems. Must have experience in root cause analysis, preventive and corrective action processes. Must have basic knowledge of: Ohms Law Series & Parallel Circuit fundamentals Recognizing generic industry schematic symbols Basic multimeter usage - checking voltage, resistance, continuity and amps Basic AC/DC knowledge (definition of each) Basic electrical components - switches, relays Types of electrical failure - shorts, opens, grounds.

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