Electrical Inside Sales Representative - Atlanta

The Home Depot; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Home Depot in Atlanta is seeking a Specialty Trades Pro Sales Representative to build strong relationships with Pro customers and drive profitable growth across assigned accounts. You will deploy advanced trade knowledge and manage the full sales cycle to deliver tailored solutions.

Collaborate with cross‑functional teams to meet sales targets, resolve issues efficiently, and expand market share in the specialty trades segment.

Qualifications

• 3+ years of experience in relevant specialty trade sales.
• Experience with product knowledge, installation, or inside/outside sales preferred.
• Excellent communication and negotiation skills.

Responsibilities

• Review calls with sales leadership to provide SME guidance and identify sales plan opportunities for the Pro Sales team.
• Resolve order and delivery issues with the support team, investigate problems, and follow up for feedback.
• Identify opportunities, prospect, build a pipeline, and drive outbound sales to grow accounts and establish long-term partnerships.

Skills

Microsoft Office Suite

Salesforce.com

Cross-functional collaboration

Project management

Communication skills

Negotiation

Inside sales

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Salesforce CRM

Job description

Position Purpose

The Specialty Trades Pro Sales Representative builds strong relationships with Pro customers and executes a sales strategy to profitably grow sales for assigned accounts, supporting the organization’s goals and increasing market share. The role requires advanced expertise in one or more specialty trade categories, delivering high‑level technical knowledge and tailored solutions to meet professional customer needs. Responsibilities include managing the full sales cycle of a designated specialty trade portfolio, identifying opportunities, managing a pipeline, achieving sales goals, gross margin targets, prospecting and engaging B2B customers, negotiating projects, and resolving issues efficiently.

Key Responsibilities

• 10% - Customer Review and Development: Engage with sales leadership to review calls, provide insights and sales plan opportunities. Participate in product knowledge training, process improvements, and strategic initiatives. Provide SME guidance and technical trade training to the Pro Sales team.
• 30% - Inbound Customer Engagement and Sales Growth: Resolve order and delivery issues with the support team, investigate problems, develop scalable solutions, transact and tender when necessary, and follow up on completed orders for feedback.
• 60% - Outbound Customer Engagement and Sales Growth: Research accounts, identify key players, generate interest, achieve prospecting and sales goals, source new opportunities through inbound lead follow‑up and outbound calling, drive incremental sales growth, execute strategy by introducing customers to capabilities, and build long‑term partnerships through custom solutions.

Direct Manager / Direct Reports

• Typically reports to Pro Sales Representative Manager
• This position has no direct reports

Travel Requirements

• Typically requires overnight travel less than 5% of the time

Physical Requirements

• Most of the time sitting in a comfortable position and frequent opportunity to move about. Rarely may need to move or lift light items.

Working Conditions

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• Working knowledge of Microsoft Office Suite
• Demonstrated ability to collaborate and work effectively with cross‑functional teams
• Demonstrated project management skills
• Excellent written and verbal communication skills
• 4+ years of experience within relevant specialty trade industry (e.g. plumbing, electrical, paint, HVAC) with specific experience in product knowledge, installation, retail sales, or inside/outside sales for specific trade.
• Construction experience – either practical on‑the‑job experience or sales within the construction industry
• Understanding and application of strategic sales planning to identify, target and execute sales growth plans in areas of expertise.
• Proven inside sales or telephone sales experience
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Highly motivated
• Experience working with Salesforce.com or similar CRM

Minimum Education

• High school diploma or GED

Preferred Education

• Bachelor’s degree program or equivalent degree in a field related to the job

Minimum Years Of Work Experience

• 3

Preferred Years Of Work Experience

• 4

Minimum Leadership Experience

• None

Preferred Leadership Experience

• None

Certifications

• None

Competencies

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results