Electrical Counter Sales Specialist: Customer Solutions

Loeb Electric; Reynoldsburg (OH); On-site; USD 28,000 - 33,000; Full time

Job summary

Loeb Electric in Reynoldsburg, OH is seeking a Counter Sales Specialist who delivers friendly, knowledgeable service to customers in person or over the phone. You will handle sales transactions, enter orders, and explain product features and promotions to build trust and drive repeat business.

The ideal candidate has 2–3 years of retail or customer sales experience, preferably with electrical or lighting products, a high school diploma, strong math skills, and the ability to travel to other

Qualifications

• 2–3 years retail/customer sales experience.
• Experience working with electrical and/or lighting products.
• High School Diploma or GED required.
• College degree preferred.

Responsibilities

• Assists customers (in person or over the phone) during the sales process in an effective and efficient manner that encourages return business.
• Conducts sales transactions at the Counter or over the phone by entering the customer orders into the system.
• Demonstrates product knowledge and provides information about promotions.
• Suggests replacement/alternative products when appropriate.
• Follows-up with customers on credit issues, merchandise being held and/or transfers from other branch stores to complete customer orders.
• Demonstrates working knowledge of the entire sales process from start to finish including order entry, billing, delivery, and payment processing.
• Completes special orders, product stock requests and expedited purchase orders as needed.
• Processes product returns ensuring that all documentation is collected and accurately entered into the system, returns all product back to the appropriate location.
• Ensures positive shopping experience for our customers by cleaning the shelves, restocking, and labeling as needed.
• Maintains awareness of market, competition, and economic conditions that may affect the business and shares feedback with Store Manager.
• Maintains store standards for safety and cleaning protocols as well as all policies and procedures.
• Demonstrates positive professional working relationships with both internal and external customers.
• Establishes, develops, and maintains effective working relationships with customers, suppliers, vendors, and internal teams.
• Maintains the highest level of professionalism.
• Performs other duties and projects assigned.

Skills

Customer service

Mathematical ability

Interpersonal skills

Time management

Teamwork

Problem solving

Computer skills

Education

High School Diploma or GED

College Degree Preferred

Job description

Loeb Electric in Reynoldsburg, OH is seeking a Counter Sales Specialist who delivers friendly, knowledgeable service to customers in person or over the phone. You will handle sales transactions, enter orders, and explain product features and promotions to build trust and drive repeat business.

The ideal candidate has 2–3 years of retail or customer sales experience, preferably with electrical or lighting products, a high school diploma, strong math skills, and the ability to travel to other