Electric Service Technician

IES Residential; Columbus (OH); On-site; USD 48,000 - 72,000; Full time

Job summary

IES Residential in Columbus, OH is seeking Electric Service Technicians to perform electrical service, maintenance, troubleshooting, and repairs in single family homes. The role involves diagnosing issues directly with customers and field teams to ensure work is completed safely and in compliance with codes and company standards.

Candidates should have 2–4 years of relevant experience, strong troubleshooting skills, ability to read blueprints, and a customer-focused approach.

Qualifications

• 2-4 years electrical service, maintenance, troubleshooting, or repair experience preferred.
• Strong knowledge of electrical systems, testing equipment, tools, and safety practices.
• Ability to read and interpret blueprints, schematics, and electrical documentation.
• Strong troubleshooting, problem-solving, communication, and customer service skills.
• Ability to work independently, manage multiple priorities, and collaborate with others.

Responsibilities

• Troubleshoot, service, maintain, and repair electrical systems and equipment.
• Review work orders, plans, specifications, blueprints, and schematics.
• Complete all work in accordance with applicable electrical codes, safety requirements, and company policies.
• Communicate with customers regarding service needs, repair recommendations, and expected timelines.
• Coordinate service activities with employees, vendors, subcontractors, and internal departments.
• Maintain accurate service records, reports, and customer documentation.
• Monitor job-site conditions, tools, equipment, and materials to support safe, efficient operations.
• Help resolve field concerns and keep assigned work on schedule.
• Support and train less-experienced technicians as needed.
• Perform other duties as assigned.

Skills

Electrical troubleshooting

Blueprints/Schematics reading

Customer service

Independent work

English communication

Education

High School diploma or GED

Tools

Electrical testing equipment

Multimeter

Hand tools

Job description

Position Summary

KEP Electric is seeking Electric Service Technicians to perform electrical service, maintenance, troubleshooting, and repairs in single family residential homes. This position works directly with customers and field teams to diagnose issues, complete work safely and efficiently, and ensure compliance with electrical codes and company standards.

Key Responsibilities

• Troubleshoot, service, maintain, and repair electrical systems and equipment.
• Review work orders, plans, specifications, blueprints, and schematics.
• Complete all work in accordance with applicable electrical codes, safety requirements, and company policies.
• Communicate with customers regarding service needs, repair recommendations, and expected timelines.
• Coordinate service activities with employees, vendors, subcontractors, and internal departments.
• Maintain accurate service records, reports, and customer documentation.
• Monitor job-site conditions, tools, equipment, and materials to support safe, efficient operations.
• Help resolve field concerns and keep assigned work on schedule.
• Support and train less-experienced technicians as needed.
• Perform other duties as assigned.

Minimum Education

None

Minimum Years of Experience

2-4 years

Specific Qualifications

• Previous electrical service, maintenance, troubleshooting, or repair experience preferred.
• Strong knowledge of electrical systems, testing equipment, tools, and safety practices.
• Ability to read and interpret blueprints, schematics, and electrical documentation.
• Strong troubleshooting, problem-solving, communication, and customer service skills.
• Ability to work independently, manage multiple priorities, and collaborate with others.
• High school diploma or GED preferred.
• Relevant electrical licenses or certifications preferred and required where applicable.
• Construction, field operations, or service-industry experience is a plus.
• Ability to pass required pre-employment screenings, including background and motor vehicle record checks.
• Ability to communicate in English as needed to safely and effectively perform job duties.

Physical and Work Requirements

Travel to and between job sites as required. Frequently stand, walk, climb, kneel, bend, stoop, crouch, crawl, and reach. Lift and carry tools, equipment, and materials throughout the workday. Sit for extended periods while driving. Work indoors and outdoors in active job-site conditions, including attics, crawlspaces, confined areas, and elevated spaces. Work around varying weather conditions, noise, dust, and other construction-related hazards.

License Required

Yes

Job Locations

US-OH-Columbus

EEO Statement

IES is an Equal Opportunity/Affirmative Action Employer. The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance. IES participates in E-Verify.