Electric Power Generation (EPG) Technician

Thompson Machinery

Memphis (TN)

On-site

USD 45,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Various medical plan options

Tuition Reimbursement

401k matching

Paid Time Off

Company Incentive Bonus Program

Job summary

Thompson Machinery seeks an Electric Power Generation Technician in Memphis, TN. This skilled position involves the installation and maintenance of diesel-powered electrical generation equipment. The ideal candidate will have hands-on experience with electrical diagnostics and customer service capabilities.

Competitive pay, comprehensive benefits, and opportunities for professional growth are provided. We value unique contributions and a robust team culture. Successful applicants must demonstrate integrity, adaptability, and a commitment to excellence.

Qualifications

Two or more years of previous hands-on electrical diagnostics experience.
Must possess a valid state driver's license and current DOT medical card.
Ability to work flexible schedules, including nights and weekends.

Responsibilities

Install, maintain, and repair diesel powered standby electrical generation equipment.
Provide advanced troubleshooting and high-quality repair service.
Work independently with a company-provided field service truck.

Skills

Electrical diagnostics

Advanced troubleshooting

Customer service

Technical instructions interpretation

Working independently

Education

Power Generation Technology training or military experience

High school diploma

Tools

Industrial hand tools

Multimeters

Torque wrenches

Job description

Electric Power Generation Technician (EPG) Technician

At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

What You Will Do

The Electric Power Generation (EPG) Technician position is responsible for installation, preventive maintenance, diagnostics, repair, and service of diesel powered standby electrical generation equipment. This is a skilled field service technician position who works largely independently, with a company-provided field service truck. Work is performed at a variety of customer locations, including industrial, commercial, hospital, and residential sites. The EPG Technician reports to a Commercial Services Manager, and serves customers typically located throughout the Middle and West Tennessee and Northern Mississippi territory.

Responsibilities

Ability to interpret technical instructions, safety manuals, service manuals, company policies and procedures.
Works with electric and electronic schematics, wiring diagrams and ladder logic; and demonstrates an understanding of single phase and three phase circuit theory and AC/DC circuit theory as well as proficient in the use of test equipment.
Experience working with Electrical switchgear experience is helpful.
Provides advanced troubleshooting and high-quality repair service on power generation, switch gear and uninterrupted power source (UPS) systems, responding to customer needs in a positive, safe, and timely manner, ensuring maximum value for work performed.
EPG Technicians will have safety, customer satisfaction, and business responsibility within a branch region.
Must have the ability to provide exceptional customer experience while identifying, troubleshooting, diagnosing, and repairing electrical generator systems and related engine mechanical systems.

What We Expect Of You

We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.

Basic Qualifications

Power Generation Technology training or Power Production and Maintenance training through accredited technical schools or military experience preferred. High school diploma required.
Two or more years of previous hands‑on electrical diagnostics and advanced troubleshooting experience working on 8.5kW - 2,500kW diesel powered generators. Candidates with limited electrical experience, but with strong engine experience will be considered.
Able to work flexible schedules, including nights, weekends and on-call hours as required, and must be able to work independently in remote locations.
Must demonstrate professionalism, integrity, adaptability and a strong customer service focus.
Demonstrated sense of urgency and self‑initiative, and the personal drive to be successful.
Excellent communication skills.
Possess and maintain a current, valid state driver's license with a current DOT medical card as required for towing.
Must possess basic set of industrial tools, including industrial hand tools, air tools, torque wrenches, and multimeters.
Must be able to travel as required generally within territory (averaging up to 20%).

What's in It for You

At Thompson Machinery, we believe that great benefits are more than just perks‑they’re essential for employee well‑being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally.

The Basics

Various medical plan options, including a no‑cost option
Vision and dental insurance
Employer‑paid short‑term and long‑term disability insurance
Employer‑paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)

What Sets Us Apart