Electric Motor Repair Operations Manager

Knower; Salt Lake City (UT); On-site; USD 90,000 - 120,000; Full time

Job summary

Energy Management Corporation in Salt Lake City seeks an Operations Manager to lead the electric motor repair shop. You will oversee daily operations, scheduling, staffing, and safety while translating customer commitments into efficient shop execution.

Join a team focused on quality repairs, on-time delivery, and continuous improvement. You will partner with HR, purchasing, engineering, and accounting to drive performance and growth at EMC.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• 5+ years of operations/branch management in an industrial or technical environment.
• 2+ years of supervisory or management experience.
• Experience with ERP systems and shop scheduling.
• Industrial equipment, field service, electric motor repair, rotating equipment, or VFD experience preferred.
• Repair shop experience is beneficial but not required.

Responsibilities

• Oversee daily shop operations, job flow, repair turnaround, and on-time delivery.
• Plan and schedule repairs through the ERP system; manage workload, labor, resources, and backlog.
• Lead, coach, and develop supervisors, technicians, and support staff.
• Partner with HR on recruiting, onboarding, employee development, and performance management.
• Maintain quality standards, safety compliance, and consistent operating procedures.
• Monitor labor utilization, productivity, job costs, margins, expenses, and work in progress.
• Identify operational issues and implement improvements to efficiency, quality, and cost performance.
• Coordinate with the Branch Manager and other departments to meet customer commitments and support branch growth.
• Support customer opportunities by coordinating shop capacity, technical resources, and service requirements.
• Oversee shop equipment, tooling, facility maintenance, and preventive maintenance practices.
• Approve overtime, labor allocation, purchase requisitions, and operating expenses within assigned authority.
• Provide operational reporting and support budgeting and forecasting.
• Act as the Branch Manager’s operational partner and make day-to-day decisions when needed.

Skills

Leadership

Communication

Planning / Scheduling

Cost control

Safety mindset

Education

Bachelor’s degree or equivalent

5+ years in industrial/technical operations management

2+ years supervising staff

ERP systems experience

Electric motor / VFD experience preferred

Repair shop experience beneficial

Tools

ERP systems

Job description

Electric Motor Repair Operations Manager

Energy Management Corporation (EMC) | Salt Lake City, Utah

About EMC

Energy Management Corporation (EMC) has over 46 years of experience providing industrial electrical and mechanical solutions, including electric motors, VFDs, drives, controls, automation, and motion control systems.

We’re seeking a hands‑on operations leader to manage daily shop activities, develop employees, improve efficiency, and ensure quality repairs are completed safely and on time.

Position Summary

The Operations Manager oversees day-to-day shop operations at EMC’s Salt Lake City branch, including production planning, repair scheduling, staffing, workflow, quality, safety, and operational performance.

Working closely with the Branch Manager, this role translates customer commitments and business priorities into efficient shop execution. While the Branch Manager focuses on revenue, customer relationships, and growth, the Operations Manager leads operational processes and coordinates with Field Service, Purchasing, Inside Sales, Engineering, Accounting, and HR.

Key Responsibilities

• Oversee daily shop operations, job flow, repair turnaround, and on-time delivery.
• Plan and schedule repairs through the ERP system; manage workload, labor, resources, and backlog.
• Lead, coach, and develop supervisors, technicians, and support staff.
• Partner with HR on recruiting, onboarding, employee development, and performance management.
• Maintain quality standards, safety compliance, and consistent operating procedures.
• Monitor labor utilization, productivity, job costs, margins, expenses, and work in progress.
• Identify operational issues and implement improvements to efficiency, quality, and cost performance.
• Coordinate with the Branch Manager and other departments to meet customer commitments and support branch growth.
• Support customer opportunities by coordinating shop capacity, technical resources, and service requirements.
• Oversee shop equipment, tooling, facility maintenance, and preventive maintenance practices.
• Approve overtime, labor allocation, purchase requisitions, and operating expenses within assigned authority.
• Provide operational reporting and support budgeting and forecasting.
• Act as the Branch Manager’s operational partner and make day-to-day decisions when needed.

Qualifications

Education and Experience

• Bachelor’s degree in Operations, Business, Engineering, or a related field, or equivalent education and experience.
• At least 5 years of operations, branch, or business management experience in an industrial or technical environment.
• At least 2 years of supervisory or management experience.
• Experience with ERP systems and shop scheduling.
• Industrial equipment, field service, electric motor repair, rotating equipment, or VFD experience preferred.
• Repair shop experience is beneficial but not required.

Skills and Competencies

• Strong leadership, communication, and employee development skills.
• Excellent planning, scheduling, and organizational abilities.
• Understanding of operational and financial performance, including productivity, labor utilization, job costing, and cost control.
• Strong problem‑solving, decision‑making, and cross‑functional collaboration skills.
• Commitment to safety, quality, accountability, and continuous improvement.

What Success Looks Like

• Efficient shop operations and reliable on‑time delivery.
• Improved productivity, workflow, and labor utilization.
• A skilled, accountable, and dependable team.
• Safe, high‑quality repairs and strong customer satisfaction.
• Effective coordination with branch leadership and support departments.
• Operational performance that supports long‑term branch growth and profitability.

Why Join EMC?

Join a team where you can make a direct impact on shop performance, employee development, and customer satisfaction while helping keep industry moving. EMC offers an opportunity to lead operations, improve processes, and contribute to continued business growth.