El Pollo Loco General Manager

El Pollo Loco; Los Angeles (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Bonuses

Meal Discounts

Medical + Dental + Vision Insurance

Job summary

El Pollo Loco is seeking a General Manager to lead and coach a restaurant team, ensuring outstanding guest experiences and operational excellence. This role includes managing payroll, inventories, and records, while driving cost controls and sales goals.

A strong track record in restaurant leadership and a commitment to training and mentoring are essential. Relocation to other locations (Utah, California, or Colorado) may be required with a generous relocation package.

Qualifications

• Experience as EPL Assistant Manager or ≥2 years in restaurant management.
• Ability to communicate effectively in English; second language a plus.

Responsibilities

• Lead and coach restaurant team across shifts.
• Ensure guest experiences and operational standards.
• Coordinate product introductions and procedures.
• Manage payroll, inventories, and records.
• Maintain cost controls and sales goals.
• Recruitment, hiring, and employee relations.
• Uphold respectful and diverse workplace.

Skills

Leadership

Customer service

Interpersonal skills

Conflict resolution

Time management

Education

High School diploma or GED

College education desired

Tools

POS systems

MS Office / computer skills

Job description

About El Pollo Loco

A LOCALLY OWNED AND OPERATED FAMILY COMPANY. Operating El Pollo Loco Inc. restaurants in California, Colorado, and Utah. Leemar United Group is committed to delivering best in-class experience to its customers and employees.

Job Description

SIGNING BONUS!!!!

Also looking for General Managers that are willing to relocate to other parts of Utah, California, or Colorado, with a very generous relocation package.

Have you ever envisioned leading a team to success or dare to help manage a million-dollar business? Well here's your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We'll provide you with an awesome training program, great mentors and an exceptional team that will help you launch your career. The rest is up to you!

Company & Culture

For over 35 years El Pollo Loco continues to dominate the market in delivering the citrus-marinated fire-grilled chicken. We opened our first restaurant in 1980 in Los Angeles, and today we are over 450 restaurants strong and still growing! From our products to our people, we're truly amazing!

Job Summary

• Manages, coaches, recognizes performance, directs activities, and establishes priorities for Assistant, Managers, Shift leaders, and Crew members for efficient and effective restaurant operations
• Measuring, creating and ensuring exceptional guest experiences
• Coordinating and implementing new product introductions and procedures in the restaurant
• Ensuring execution and compliance with all security, food safety, quality, and cleanliness standards
• Maintaining cost controls and meeting the sales/profit goals
• Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files
• Leading restaurant management team in recruitment, selection, hiring, retention, employee relations and corrective action
• Ensuring a respectful and diverse workplace exists in the restaurant

Job Detail

• Work Hours: Full-Time schedule, and may work any shift including opening, mid-day, and closing. The great news is that our restaurants are not open 24 hour!
• Career Advancement/Career Plan: We promote heavily from within, so from a GM you can develop to become an Area Leader, then Director of Operations and beyond!
• Work Attire: EPL logo'd shirt will be provided, black slacks and nonslip shoes are required

Requirements

• Experience: Must be an EPL Assistant Manager or have the equivalent of 2 or more years of management experience, preferably in a restaurant environment. Familiarity with Point-Of-Sale systems is desired.
• Education: High School diploma or equivalent (GED) is preferred and college education desired.
• Communication: Excellent written and verbal English communication skills is preferred (second language is a plus). Ability to speak efficiently with external customers is required.
• Competencies: Basic math, computer skills, and strong interpersonal and conflict resolution skills.
• Driving/Vehicle: Must be at least 18 years old and possess a valid driver's license and a reliable vehicle that may be used for company business.
• Food Handler Card: Must have a ServSafe Certificate at the time of hire or obtain a ServSafe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable.
• Physical Demands: A General Manager regularly stands, talks, hears, uses close and distant vision, tastes, or smell, and repetitively uses their hands to reach/handle/feel/grasp objects. The position occasionally stoops/kneels/crouches/crawls and may be required to lift objects up to 40lbs.

Benefits/Perks

• Medical + Dental + Vision Insurance
• Basic Life and AD&D/Long Term Disability
• Meal Discounts
• Ticket Discounts
• Bonuses

A Consumer Report may be procured for employment purposes on behalf of Leemar United Group | Franchisee of El Pollo Loco and Farmer Boys.

A consumer report or investigative consumer report including information about your character, general reputation, personal characteristics, or mode of living may be obtained. These reports may contain information regarding your credit history, criminal history, social security number verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying.

According to the Fair Credit Reporting Act, you have the right upon written request made within a reasonable time to; ask whether you are subject of a consumer report, request disclosure of the nature and scope of an investigative consumer report if one was obtained; and request a copy of your report.

Please be advised that the nature and scope of the most common forms of investigative consumer reports are employment verifications and/or reference checks. These searches will be conducted by ProScreening, LLC, 6361 W. 13400 S., Suite 100, Herriman, UT 84096, Phone: [phone], Fax: [phone], http://www.proscreening.com. The scope of this disclosure is all-encompassing, allowing the Company to obtain from any outside organization all manner of consumer reports throughout the course of your employment to the extent permitted by law.