Eightfold Implementation Engagement Lead

Groove Global LLC; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

The Groove is seeking an Engagement Manager for its Eightfold practice to lead client engagements from initiation to deployment and stabilization. You will be the primary client contact, guiding scope, timeline, budget, resources, risks, and quality to deliver on client objectives.

Work closely with Eightfold consultants, technical teams, and client stakeholders to govern projects, manage changes, and ensure successful delivery while maintaining strong relationships and high client satisfaction.

Qualifications

• 5+ years of experience in consulting and project management.
• 3+ years leading enterprise technology implementation projects or client engagements.
• Experience managing project scope, timelines, budgets, risks, issues, and client expectations.
• Experience leading cross-functional client-facing teams.
• Strong understanding of SaaS implementation lifecycles.
• Excellent written and verbal communication skills.
• Ability to work effectively in a remote, distributed consulting environment.

Responsibilities

• Lead Eightfold implementation and consulting engagements from project initiation through deployment and stabilization.
• Serve as the primary day-to-day client contact and build strong, trusted relationships with client stakeholders and project leadership.
• Own overall project delivery, including scope, schedule, budget, resource planning, risks, issues, dependencies, and quality.
• Develop and maintain project plans, status reports, governance materials, RAID logs, financial tracking, and other project documentation.
• Facilitate project kickoff meetings, status meetings, steering committee discussions, and other client governance activities.
• Partner with functional and technical team members to establish project priorities, coordinate activities, and ensure successful execution.
• Manage project scope and identify potential changes, partnering with leadership and clients to address change requests appropriately.
• Monitor engagement financials, including project budget, forecast, utilization, and overall delivery health.
• Identify project risks and issues, develop mitigation strategies, and escalation concerns proactively when needed.
• Ensure project milestones, deliverables, and client commitments are clearly defined, tracked, and achieved.
• Support clients through key project decisions, testing, deployment readiness, and change management activities.
• Coordinate across Eightfold, Workday, integration, data, reporting, and other project teams as needed to support successful delivery.
• Manage client expectations and communicate project status, risks, decisions, and recommendations clearly and professionally.

Skills

Eightfold implementation

Engagement management

Client relationship mgmt

Scope & change mgmt

Project financial mgmt

Risk & issue mgmt

Project governance

Cross-functional leadership

SaaS implementation lifecycle

Job description

The Groove is seeking an Engagement Manager for its Eightfold practice to lead client engagements from initiation to deployment and stabilization. You will be the primary client contact, guiding scope, timeline, budget, resources, risks, and quality to deliver on client objectives.

Work closely with Eightfold consultants, technical teams, and client stakeholders to govern projects, manage changes, and ensure successful delivery while maintaining strong relationships and high client satisfaction.