EHS Quality Assurance & ERSEA Specialist

SER National; Irving (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

SER National is seeking a Quality Assurance & ERSEA Specialist to support the Early Head Start program in Irving, TX. You will help plan, monitor, and implement comprehensive services, ensuring compliance with Head Start standards and proper on-boarding and ongoing staff training.

You will manage eligibility files, ERSEA processes, and related documentation in ChildPlus, coordinate inventories, and maintain accurate records for monitoring and audits, reporting to the Early Head Start Director.

Qualifications

• Bachelor's degree in Social Work, Human Services, or related field preferred.
• Associate's degree with 3–5 years of related experience acceptable.
• CDA credential required or preferred.
• CPR and First Aid certification required.
• Excellent oral and written communication skills; bilingual preferred.
• Proficient in word processing, spreadsheets and databases.
• Valid driver's license and reliable transportation.
• Ability to travel to meetings, families' homes and other program sites.
• Respect for family and staff confidentiality.

Responsibilities

• Process Eligibility Files – ERSEA and enrollment documentation.
• Verify and approve documents before waitlist placement.
• Process enrollment based on Priority Selection Criteria.
• Maintain and upload eligibility docs in ChildPlus.
• Track new application status and maintain records.
• Enter and update CCA/CCMS status in ChildPlus.
• Reconcile copayments and maintain monthly reports.
• Maintain inventory records and staff training documentation.
• Coordinate on-boarding and ongoing staff training.
• Assist with monitoring, audit readiness, and reporting.

Skills

Bilingual English/Spanish

Education

Bachelor's degree in Social Work, Human Services, or related

Associate's degree with 3-5 years of related experience

CDA

CPR and First Aid certification

Job description

Quality Assurance & ERSEA Specialist

Job Location: Irving, TX 75039, Title: Quality Assurance & ERSEA Specialist

Reports To: Early Head Start Director

Location: Grand Prairie, TX

FLSA Status: NON-EXEMPT

Summary

The Quality Assurance & ERSEA Specialist is responsible for assisting in the planning, monitoring and implementation of all comprehensive services. Under the direction of the Early Head Start Director, the Quality Assurance & ERSEA Specialist ensures that Early Head Start program is in compliance of the Head Start Program Performance Standards to include program design, on-boarding and on-going training of staff members along with processing eligibility files and meeting ERSEA requirements. This position requires that the Quality Assurance & ERSEA Specialist maintains records such as Child Care Subsidies (CCA/CCMS), In-Kind, Facility Checklist, and inventory of classroom materials and furniture.

Duties and Responsibilities

• Process Eligibility Files – Eligibility, Recruitment, Selection, Enrollment, Attendance (ERSEA)
• Verify and approve documentation prior to placing applicants on the waitlist.
• Process enrollment when openings become available based on the program Priority Selection Criteria.
• Ensure all required eligibility and approval documents are completed, signed, and uploaded into ChildPlus.
• Track and monitor new application status and maintain applicant records.
• Enter and update CCA/ CCMS status in ChildPlus (In-Care, Waitlisted, Applicant, Unable to Apply).
• Reconcile CCA/CCMS copayments monthly using MySchoolBucks reports and the KinderConnect system.
• Maintain and distribute monthly CCA/CCMS tracking reports.
• Collect monthly volunteer documentation including sign-in sheets and volunteer forms.
• Monitor the Play and Learn at Home activities forms submitted by parents.
• Review documentation and calculate volunteer hours using the approved In-Kind valuation rate, which is determined annually based on the Teacher Assistant salary rate and applicable payroll burden (Social Security, Medicare, and Workers' Compensation).
• Monitoring End of Month Enrollment Report, Enrollment Priority Listing/Waitlist, Disability Tracking Report, Average Daily Attendance (ADA), Monthly Attendance Report, Consecutive Absence Report, Education Requirements Report (Staff Qualifications - CDA), Health Requirements Report, and CCA/CCMS In-Care Status Report.
• Enter In-Kind contributions into ChildPlus.
• Maintain supporting documentation for monitoring and audit purposes.
• Maintain teacher records in ChildPlus, including training documentation and professional Equal Opportunity Employer SER JOBS FOR PROGRESS NATIONAL, INC. qualifications.
• Track CDA credentials, certifications, and training records to support Head Start compliance requirements.
• Maintain and update Facility Checklist provided by GPISD.
• Track classroom assignments, teacher information, and certifications.
• Coordinate merchandise certificates for Lakeshore purchases.
• Label and track EHS inventory items.
• Maintain inventory records in ChildPlus and Excel tracking files.
• Prepare CACFP reimbursement analysis by compiling ChildPlus meal count reports, applying annual USDA reimbursement rates (updated July 1 each year), and generating monthly reimbursement summary reports for financial tracking and reporting.
• Fill in as a Substitute Teacher when staff are out sick or on vacation to maintain ratios.
• Maintain child-staff ratios at all times (4 to 1).
• Provide on-boarding and on-going training for all staff.
• Accurately maintain and update files, manuals, handbooks, and logs.
• Assist in the preparation and documentation of emergency drills as needed.
• Monitor GPISD personnel time records and remind staff to submit timesheets.
• Ordering, storing, and distributing supplies and equipment for EHS centers.
• Maintain accurate administrative records and prepare required reports including CCA.
• Participate in Family and Community engagement events and meetings.
• Maintain an accurate knowledge base and comply with Head Start Program Performance Standards, state, and school policies and regulations concerning primary job functions.
• Monitor each caregiver’s Individualized Professional Development (iPD) Portfolio.
• Assist with GPISD staff’s annual evaluations.
• Ensure Teachers are providing daily feedback to all parents regarding their child’s progress and events in class.
• Other duties as assigned by supervisor.

Education / Experience

• Bachelor's degree in Social Work, Human Services, or a related degree from an accredited school is preferred, or an Associate's degree with 3-5 years of experience in a related field.
• Child Development Associate (CDA)
• Must be certified in CPR and First Aid
• Excellent oral and written communication skills. Bilingual (English/Spanish) preferred.
• Must possess proficient skills in word processing, spreadsheets and databases.
• Valid Driver's License, reliable transportation.
• Must be able to travel to meetings, families' homes and other program sites.
• Respect for family and staff confidentiality.

Required Screenings/Checks

• Background Check
• Driver's Record
• Fingerprinting
• Health Check