EHRI Engineer II

Rhode Island Hospital; United States; Remote; USD 91.000 - 150.000; Vollzeit

Zusammenfassung

Brown University Health is seeking an IT professional to install, manage, and monitor Epic and Citrix infrastructure and to maintain operating systems and management tools.

The role emphasizes Epic project leadership, security, and mentoring junior engineers, with a focus on scalable architectures, upgrades, monitoring, and documentation to ensure reliable healthcare IT operations.

Qualifikationen

• 7–10 years of Epic computing or related experience.
• Strong knowledge of Epic architecture, automation tools, and security best practices.
• Experience with Citrix and Netscaler highly preferred.
• VMware, Windows Server Administration, and Load Balancing experience.
• Linux and Windows management skills; database administration preferred.
• Excellent leadership, problem-solving, and communication skills.

Aufgaben

• Epic Architecture - design scalable, secure Epic solutions.
• Manage upgrades of Epic applications with timelines and issue resolution.
• Optimize Epic infrastructure for performance, cost-efficiency, and security.
• Administer, configure, and monitor servers supporting Epic EMR.
• Troubleshoot complex Epic infrastructure and applications.
• Lead Epic projects from concept to completion; mentor engineers.
• Create and maintain documentation of Epic systems and processes.
• Implement and manage advanced security for Epic environments.
• Participate in regular on-call rotation.
• Perform other duties as assigned.

Kenntnisse

Epic architecture

Automation tools

Security best practices

Citrix & Netscaler

VMware

Windows Server Administration

Load balancing

Linux system administration

Database administration

Leadership & communication

Ausbildung

Degree in computer science or related field

Tools

VMware

Citrix

Netscaler

Jobbeschreibung

SUMMARY

Under general supervision of the IS EHRI Services Manager, installing, managing, and monitoring all Epic and Citrix infrastructure. Installing, configuring, testing, and maintaining operating systems, application software and system management tools. Assist Applications Systems Analysts, IT Operations Engineers, and others in resolving complex internal control systems problems.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

PRINCIPAL DUTIES AND RESPONSIBILITIES

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

The candidate will be responsible for the implementation of Epic solutions, leading Epic projects, and mentoring junior engineers.

• Epic Architecture - Design and architect scalable, secure, and reliable Epic solutions
• Manage upgrades of assigned applications with Epic by setting timelines, maintaining continuous communication, and addressing any issues.
• Optimization: Optimize Epic infrastructure for performance, cost-efficiency, and security.
• Monitoring: Administer, configure, and monitor all servers and infrastructure which support our Epic EMR as needed.
• Troubleshooting: Resolve complex issues related to Epic infrastructure and applications.
• Project Leadership: Lead Epic projects from conception to completion, ensuring timely delivery and adherence to best practices.
• Mentorship: Mentor and guide junior Epic engineers, fostering a collaborative and innovative team environment.
• Documentation: Create and maintain comprehensive documentation of Epic systems and processes.
• Security: Implement and manage advanced security measures to protect Epic environments.
• Support - Take part in regular on-call rotation.
• Performs other duties as assigned.

EDUCATION

High School Diploma Required. A degree in computer science, engineering, or a related field is strongly preferred.

Certification on a major technology platform is preferred. Epic certification must be obtained in the first year of employment. Epic Operational Database Administrator or Epic Certified Systems Administrator certification is preferred.

EXPERIENCE

7-10 years of experience in Epic computing or related fields. Prior Epic Engineering roles preferred. Possesses understanding of cloud platforms such as AWS, Azure, or Google Cloud.

• Technical Skills: Strong knowledge of Epic architecture, automation tools, and security best practices. Knowledge of Citrix and Netscaler highly preferred.
• Experience with VMware, Microsoft Server Administration, and Load Balancing is preferred. Demonstrated knowledge of hypervisor management, server deployment, management and troubleshooting.
• Linux and Windows management skills. Database administration experience is preferred.
• Soft Skills: Excellent leadership, problem-solving, and communication skills.

SUPERVISORY RESPONSIBILITY

None

Pay Range

$90,729.60-$149,697.60

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Remote-Rhode Island - N/A Providence, Rhode Island 02901

Work Type

M-F 8:00am-5:00pm

Work Shift

Day

Daily Hours

8 hours

Driving Required

No