EHR Support Analyst II

HCA Healthcare, Inc.; Largo (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Education support

401(k) Plan with company match

Job summary

HCA Florida Largo Hospital is seeking an EHR Support Analyst II to act as a key onsite clinical IT resource for implementing and supporting a broad set of clinical applications. You will lead the facility's core clinical systems team, provide second-level SME support, and drive testing and implementation of new modules.

You will help maintain dictionaries, develop training materials, and promote standardization, utilization, integration and optimization across clinical applications within the

Qualifications

• Understanding of clinical operations and processes.
• Knowledge of HIPAA and accreditation guidelines.
• Ability to build relationships across diverse teams.
• Strong written and verbal communication with clinical/IT teams.
• Leadership and teaching abilities; advanced computer skills.
• Understanding of reporting tools and capabilities.
• Must be able to travel to assigned sites.

Responsibilities

• Lead the facility's core clinical systems team on IT activities.
• Provide second-level support for incidents and requests.
• Lead facility-based implementations of clinical software releases.
• Develop training materials and deliver hands-on training.
• Promote division standardization, utilization, integration and optimization Plans.
• Coordinate facility clinical reporting requests and validate results.
• Maintain facility dictionaries and customize division policies.
• Ensure system security and patient confidentiality.

Skills

Clinical operations

HIPAA knowledge

Relationship building

Communication

Leadership

Reporting tools

Travel to sites

Education

Bachelor's degree preferred

1-3 years clinical app support

Tools

Clinical reporting tools

Programming knowledge

Job description

To Qualify: RN Required. You must be located in the Largo /Clearwater, Florida area today. RN Required.

Do you have the career opportunities as an EHR Support Analyst II you want with your current employer? We have an exciting opportunity for you to join HCA Florida Largo Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

TheEHR Support Analyst II, serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities includethe leadership and facilitation of the facilitys core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility.

TheEHR Support Analyst II, facilitates and manages maintenance of facility-specific dictionaries and provides input for and customizes based on division policies and procedures, training, and best practices for use within the facility. This individual works with the Division EHR Support Specialist Team and facility core team members to develop training materials and deliver hands-on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications. AnEHR Support Analyst IImay be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities.

GENERAL RESPONSIBILITIES

• Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications.
• Leads and facilitates the facility's core clinical systems team on clinical IT activities.
• Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues.
• Works with enterprise and division subject matter experts, service resources, and the enterprise Service Desk in managing resolution of clinical application incidents and requests.
• Serves as project leader for facility-based implementations of clinical applications software releases and new products.
• Provides on-call assistance as needed.
• Works with the Division EHR Support Team to lead, monitor, and facilitate new module/application testing and implementation for the facility.
• Facilitates and manages maintenance of facility-specific dictionaries.
• Provides input for customization of division policies and procedures, training, and best practices for use within the facility.
• Works with the Division EHR Support Team and facility core team members to develop training materials and deliver hands-on training as needed.
• Works with the Division EHR Support Team to actively promote and support division standardization, utilization, integration and optimization plans for a broad set of clinical applications.
• Coordinates facility clinical application reporting requests, assists with defining report requirements, and validates reporting results.
• May develop clinical application reports as needed.
• Performs quality audits and tracks metrics related to clinical application use.
• Participates in meetings as a member of facility clinical leadership.
• Promotes system security and patient confidentiality and helps ensure compliance.
• Coordinates the execution and use of tools for audits.
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership.
• Adheres to Code of Conduct and Mission & Value Statement.
• Participate in special projects as needed and performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

• Understanding of clinical operations and processes.
• Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR.
• Demonstrated ability to establish and build strong relationships across a broad range of personality types.
• Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing.
• Demonstrated customer focus.
• Excellent leadership and teaching abilities.
• Demonstrated advanced computer skills.
• Understanding of reporting tools functionality and capabilities.
• Must be able to drive to assigned sites to complete work.

Preferred:

• Proficiency in various programming and clinical application reporting tools.
• Customer service orientation and/or training.

EDUCATION & EXPERIENCE:

• Bachelors degree preferred.
• One to Three years experience in clinical application support or related clinical work experience.
• Occasional Intermittent Local Travel Required.

CERTIFICATE/LICENSE:

• Licensing or credentials within specific clinical specialty preferred, if available.
• Possession/Maintenance of specialty clinical licensure is strongly desired.
• Valid state driver’s license and proof of auto insurance, if applicable.
• Occasional Intermittent Local Travel Required.

Benefits

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.