EHR Platform Manager

Community Health Systems; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Community Health Systems seeks a Manager of EHR Platform Services to lead the EHR Team responsible for Cerner integrations, change analysis, and audit processes. You will partner with internal and external stakeholders to drive complex technical projects, define strategy and roadmaps, and manage associates delivering implementation work, while communicating clearly across teams.

You will lead discovery, prioritize initiatives, and escalate issues as needed, enabling successful delivery in a

Qualifications

• Bachelor's degree in IT, science, biomedical/engineering, industrial engineering, business or healthcare or an equivalent.
• At least 8 years of HCIT-related experience with 6+ years in consulting and 5+ years of managing teams.

Responsibilities

• Oversee the technical components of Cerner implementations and coordinate with internal/external stakeholders.
• Manage complex projects in variable environments and influence outcomes.
• Define strategy and technology roadmap to direct a team delivering implementation work.
• Design and maintain complex project plans; act as escalation point for issues and risks.
• Lead technical discovery and build relationships to achieve stakeholder satisfaction.

Skills

Team leadership

Project management

Stakeholder management

Communication

Education

Bachelor's degree in IT/Healthcare

Tools

Cerner Millennium

Job description

Job Summary
Community Health Systems is hiring a Manager of EHR Platform Services to join our EHR Team. As the Manager of the EHR Platform Services Team, you will be responsible for the Integration Architects, Change Analyst, and Audit Processes. You will work with internal and external stakeholders and partner to achieve business objectives. You will manage the complex technical projects in environments with a high degree of variability that require influence to achieve targeted outcomes. You will define strategy and technology roadmap, in order to direct and manage a team of associates responsible for delivering the technical aspects of an implementation project. The Manager will design, build, and maintain complex technical project plans based on commitments, and act as an escalation point for technical issues and risks. As a key member of this team, you will work independently with little supervision and be able to prioritize and manage concurrent projects while working with ambiguity. It is also important for you to be able to break down complex situations and communicate them effectively to external and internal project teams both electronically and verbally (which includes but not limited to leading and directing calls). You will understand and execute written technical work instruction and will understand and document complex technical communication.
Essential Functions

• The EHR Platform Services Manager will be responsible for the technical components of Cerner. You will work with internal and external stakeholders and partner to achieve business objectives.
• Manage the complex technical projects in environments with a high degree of variability that require influence to achieve targeted outcomes.
• Define strategy and technology roadmap, in order to direct and manage a team of associates responsible for delivering the technical aspects of an implementation project.
• Consult with internal project, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests.
• The Manager will design, build, and maintain complex technical project plans based on commitments, and act as an escalation point for technical issues and risks.
• As a key member of this team, you will work independently with little supervision and be able to prioritize and manage concurrent projects while working with ambiguity.
• Additionally, you will facilitate and direct technical discovery and provide expertise based on the specific environment, while also establishing relationships with the goal of achieving high level satisfaction.

Qualifications

• Bachelor's degree in Information Technology, Science, Biomedical Engineering, Electrical Engineering, Industrial Engineering, Business or Healthcare or relevant degree or equivalent work experience
• Required Experience:
  • At least 8 years total combined related work experience and completed higher education, including:
    • At least 6 years healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience
    • At least 8 years additional work experience directly related to the duties of the job and/or completed higher education.
    • At least 5 years managing complex teams and direct reports.
• Preferred Experience:
  • 8 year’s experience working with Cerner Millennium
  • 8 year’s experience working with Invest Owned Clients
  • 6 year’s experience working with Integration Architects
  • 6 year’s experience with Change Processes
  • 8 year’s of technical troubleshooting and problem-solving experience

Job Info

• Job Identification 166797
• Job Category Information Technology
• Posting Date 10/02/2026, 08:43 PM
• Job Schedule Full time
• Job Shift Day
• Locations 4000 Meridian Blvd, Franklin, TN, 37067, US