EG.2024.109 | Operations Associate, Dashmart - MEM-1

DoorDash; Memphis (TN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health benefits starting Day 1

Gym membership reimbursement

Monthly DashPass subscription

Paid time off and sick leave

11 paid holidays

Job summary

DoorDash is seeking a motivated Operations Associate for DashMart in Memphis. You’ll handle inventory receiving, stocking, and order preparation in a fast-paced environment, while ensuring safety and accuracy. You’ll engage with Dashers and customers to keep service smooth and reliable.

Ideal candidates have a high school diploma, strong communication skills, and enjoy teamwork. The role involves standing and light lifting, with benefits starting on Day 1 for eligible full-time employees.

Qualifications

• Minimum of a high school diploma or GED and 18 years or older.
• Experience in retail, customer service, or related roles is preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Receive, stock, and manage inventory while preventing loss.
• Pick, pack, and sort orders for efficient fulfillment.
• Delight customers via clear, courteous app-based communication.
• Maintain warehouse safety and organization per standards.
• Coordinate with runners/dashers as needed; assist in light food prep.
• Be a collaborative team member in a fast-paced environment.

Skills

Communication skills

Team player

Customer service experience

Education

High school diploma or GED

Job description

EG.2024.109 | Operations Associate, Dashmart - MEM-1 DoorDash

Address Memphis, TN, US

Compensation $15.80 - $15.80/hour

Description

About the Team

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for our Dashers to deliver. We’re open early and close late - some sites even run 24/7!

About the Role

DashMart is looking for a motivated individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, your tasks will include:

• Inventory receiving and management: Accurately receive and stock inventory, ensuring all products are accounted for and safeguarded against loss or theft. Monitor product quality and freshness and ensure proper product rotation. Follow all HACCP, food-handling and spoilage management processes.
• Pick, pack and sort: Use technology similar to smartphone devices to scan packages, pick and stage orders, and conduct handoffs to Dashers.
• Delight customers: Communicate clearly and pleasantly with customers through the app when substitution approvals are needed.
• Warehouse organization and safety: Maintain a safe working environment by performing all duties in compliance with DashMart safety and security standards. Complete all cleaning and warehouse organization tasks as assigned by management.
• Be a team player: Contribute to a positive working environment by bringing the DoorDash “one team, one fight” value to life in all you do. Work with the teams’ goals in mind, sharing ideas, opportunities and challenges where appropriate. Engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse.
• Runner/Dasher coordination [where applicable]: Guide Runners and Dashers to pickup locations. Support parking lot management by directing traffic, collecting racks and carts, and performing other duties as assigned by management.
• Food preparation [where applicable]: Assist in light preparation of hot and/or cold foods and pre-packaging food items for staging and delivery.
• Willing to learn basic kitchen skills.

You’re excited about this opportunity because…

• Market Competitive pay (10pm-6am will receive a $2 increase in pay)
• Opportunity for pay increases twice a year based upon performance
• Paid time off (PTO) and sick leave
• Health benefits starting Day 1 for full-time employees (Medical, Dental, & Vision)
• Gym membership reimbursement (up to $75/month)
• Monthly DashPass subscription (including access to HBO Max and Lyft discounts for full-time employees)
• Employee Assistance Program

We’re excited about you because…

• You have great communication skills, willing to learn, and are a problem solver
• You thrive within a team environment and enjoy a variety of duties
• You have experience within retail, customer service, food and beverage, administrative, healthcare or similar industries where you perform a variety of tasks
• You have customer facing experience and love to delight customers
• You’re able to be on your feet and handle warehouse duties including lifting up to 50 pounds (depending on site requirements) with or without accommodations.
• You have a minimum of a High school diploma or GED equivalent and are 18 years of age or older.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.

Base Pay:

$15.80 - $15.80/hour

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.