EFDA Dental Assistant

Hyndman Area Health Center; Bedford (Bedford County); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading healthcare organization is seeking an Expanded Functions Dental Assistant (EFDA) dedicated to patient care and supporting dental professionals. This role involves direct patient interaction, radiographs, and compliance with health regulations. Candidates must possess necessary certifications and demonstrate exceptional customer service skills to ensure a positive patient experience.

Benefits

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Training & development

Qualifications

• High school diploma or equivalent required.
• Current EFDA certification required.
• Experience in patient care preferred.

Responsibilities

• Assist dentists and hygienists during procedures.
• Take and develop high-quality radiographs.
• Maintain patient confidentiality through HIPAA compliance.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Current radiography certification

EFDA certification

CPR certification (preferred)

Job description

Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

401(k)

Training & development

As an Expanded Functions Dental Assistant, or EFDAs, patient care is your #1 priority and focus. EFDAs area critical part of our mission because they not only support the patient, they provide the doctor with valuable assistance on patient procedures.

We are searching for talented people who want to provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner.

QUALIFICATIONS:

Provide extraordinary customer service, with excellent chair-side manner, by making the patient the #1 priority

Be present, engaged and ready to work at all assigned shift times

Take direction from the doctor(s) and/or hygienist(s), assist them with all dental procedures, anticipate their needs, and perform patient oral evaluations

Take, develop and mount accurate, high quality radiographs

Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctors notes

Clean, sterilize and prepare the equipment and operatory, per the organizations procedures and guidelines, prior to a patients appointment

Complete various laboratory duties

Perform efficient and accurate procedures to maintain the schedule and patient flow

Educate the patients and address their questions and/or concerns

Demonstrate good teamwork to deliver an extraordinary experience for every patient

Partner with doctors, hygienists, and support staff to maintain excellent patient service and integrity within the organization

Assist the front office staff in scheduling patients follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products

Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly

Maintain patient confidentiality through HIPAA compliance

Follow the organizations safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations

Complete all Learning Management System requirements

Education/Certification:

Minimum high school diploma or equivalent required

Current radiography certification required

EFDA (Expanded Function Dental Assistant) certification required per individual state regulations

Dental Assistant certification, as required by state, or ability to become certified

Current certification in Cardiopulmonary Resuscitation (CPR) preferred

Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred

Maintain annual OSHA, HIPAA and Infection Control training

Skills/Abilities:

Experience in a professional environment with direct patient contact preferred

Excellent positive attitude and customer service skills

Professionalism and integrity in all aspects of job, including image and both verbal and written communication skills

Possess exceptional interpersonal and relationship building skills, including conflict resolution skills

Strong organizational, planning and analytical skills

Ability to multi-task and remain calm in a rapidly changing environment

Computer proficiency and the ability to learn new programs as required