EFDA

Hyndman Area Health Center; Bedford (Bedford County); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Training & development

Job summary

Hyndman Area Health Center is seeking an EFDA to join our dental team as a frontline assistant providing chair-side support, taking and mounting radiographs, preparing operatory, and helping doctors and hygienists during procedures.

The ideal candidate has a high school diploma, radiography certification, EFDA certification per state regulations, CPR preferred, and a commitment to patient-centered care and HIPAA compliance.

Qualifications

• Provide extraordinary customer service with patient-first focus.
• Be present and ready for all assigned shift times.
• Take direction from doctors/hygienists and assist with procedures.
• Maintain accuracy in radiographs and patient data.
• Transcribe doctor notes and review health history.
• Follow safety policies and OSHA/BBP regulations.
• Complete Learning Management System requirements.

Responsibilities

• Take, develop and mount radiographs.
• Assist doctors and hygienists during procedures.
• Prepare and sterilize equipment and operatory.
• Review patient charts and transcribe notes.
• Educate patients and address questions/concerns.
• Demonstrate teamwork to deliver excellent patient service.

Skills

Patient care

Customer service

Interpersonal skills

Organizational skills

multitasking

Computer proficiency

Education

High school diploma

Radiography certification

EFDA certification (state regulated)

Dental Assistant certification as required

CPR certification (preferred)

OSHA/ HIPAA training

Job description

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Training & development

As EFDAs, patient care is your #1 priority and focus. We are searching for talented people who want to provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner.

QUALIFICATIONS:

• Provide extraordinary customer service, with excellent chair-side manner, by making the patient the #1 priority
• Be present, engaged and ready to work at all assigned shift times
• Take direction from the doctor(s) and/or hygienist(s), assist them with all dental procedures, anticipate their needs, and perform patient oral evaluations
• Take, develop and mount accurate, high quality radiographs
• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctors notes
• Clean, sterilize and prepare the equipment and operatory, per the organizations procedures and guidelines, prior to a patients appointment
• Complete various laboratory duties
• Perform efficient and accurate procedures to maintain the schedule and patient flow
• Educate the patients and address their questions and/or concerns
• Demonstrate good teamwork to deliver an extraordinary experience for every patient
• Partner with doctors, hygienists, and support staff to maintain excellent patient service and integrity within the organization
• Assist the front office staff in scheduling patients follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products
• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly
• Maintain patient confidentiality through HIPAA compliance
• Follow the organizations safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations
• Complete all Learning Management System requirements

Education/Certification:

• Minimum high school diploma or equivalent required
• Current radiography certification required
• EFDA (Expanded Function Dental Assistant) certification required per individual state regulations
• Dental Assistant certification, as required by state, or ability to become certified
• Current certification in Cardiopulmonary Resuscitation (CPR) preferred
• Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred
• Maintain annual OSHA, HIPAA and Infection Control training

Skills/Abilities:

• Experience in a professional environment with direct patient contact preferred
• Excellent positive attitude and customer service skills
• Professionalism and integrity in all aspects of job, including image and both verbal and written communication skills
• Possess exceptional interpersonal and relationship building skills, including conflict resolution skills
• Strong organizational, planning and analytical skills
• Ability to multi-task and remain calm in a rapidly changing environment
• Computer proficiency and the ability to learn new programs as required