EFDA

HYNDMAN AREA HEALTH CENTER, INC.; Bedford (Bedford County); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Training & development

Job summary

HYNDMAN AREA HEALTH CENTER, INC. is hiring an Expanded Function Dental Assistant (EFDA) to support dentists and hygienists in delivering excellent patient care.

The role focuses on chair-side assistance, radiography, patient education, and ensuring strict safety and privacy standards are met. Strong teamwork and organizational skills are essential for maintaining efficient patient flow.

Qualifications

• Minimum high school diploma or equivalent required.
• Current radiography certification required.
• EFDA (Expanded Function Dental Assistant) certification required per state regulations.
• Dental Assistant certification, as required by state, or ability to become certified.
• CPR certification preferred.
• Nitrous oxide/Oxygen analgesia certification preferred.
• Maintain annual OSHA, HIPAA and Infection Control training.

Responsibilities

• Provide extraordinary customer service with patient-focused chair-side assistance.
• Be present, engaged and ready to work at all assigned shift times.
• Assist doctors and hygienists, anticipate needs and perform patient oral evaluations.
• Take, develop and mount radiographs of high quality.
• Review patient charts, log health history and transcribe notes.
• Prepare and sterilize equipment and operatory per procedures.
• Complete laboratory duties and maintain patient flow.
• Educate patients and address questions/concerns.
• Demonstrate teamwork to ensure excellent patient experience.
• Collaborate with doctors, hygienists, and staff to maintain service quality.
• Assist front office with scheduling follow-ups and lab cases.
• Complete checklists and participate in daily huddles for smooth operations.
• Maintain patient confidentiality per HIPAA.

Skills

Customer service

Chair-side manner

Teamwork

HIPAA compliance

Communication skills

Multi-tasking

Analytical skills

Computer skills

Education

High school diploma or equivalent

Radiography certification

EFDA certification

Dental assistant certification

CPR certification

Nitrous oxide/oxygen analgesia certification

OSHA/ Infection Control training

Job description

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Training & development

As EFDAs, patient care is your #1 priority and focus. We are searching for talented people who want to provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner.

QUALIFICATIONS

• Provide extraordinary customer service, with excellent chair-side manner, by making the patient the #1 priority
• Be present, engaged and ready to work at all assigned shift times
• Take direction from the doctor(s) and/or hygienist(s), assist them with all dental procedures, anticipate their needs, and perform patient oral evaluations
• Take, develop and mount accurate, high quality radiographs
• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctors notes
• Clean, sterilize and prepare the equipment and operatory, per the organizations procedures and guidelines, prior to a patients appointment
• Complete various laboratory duties
• Perform efficient and accurate procedures to maintain the schedule and patient flow
• Educate the patients and address their questions and/or concerns
• Demonstrate good teamwork to deliver an extraordinary experience for every patient
• Partner with doctors, hygienists, and support staff to maintain excellent patient service and integrity within the organization
• Assist the front office staff in scheduling patients follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products
• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly
• Maintain patient confidentiality through HIPAA compliance
• Follow the organizations safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations
• Complete all Learning Management System requirements

Education/Certification

• Minimum high school diploma or equivalent required
• Current radiography certification required
• EFDA (Expanded Function Dental Assistant) certification required per individual state regulations
• Dental Assistant certification, as required by state, or ability to become certified
• Current certification in Cardiopulmonary Resuscitation (CPR) preferred
• Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred
• Maintain annual OSHA, HIPAA and Infection Control training

Skills/Abilities

• Experience in a professional environment with direct patient contact preferred
• Excellent positive attitude and customer service skills
• Professionalism and integrity in all aspects of job, including image and both verbal and written communication skills
• Possess exceptional interpersonal and relationship building skills, including conflict resolution skills
• Strong organizational, planning and analytical skills
• Ability to multi-task and remain calm in a rapidly changing environment
• Computer proficiency and the ability to learn new programs as required

HAHC is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by federal, state, or local law.