EES Financial Advocate Representative - Remote

Tenet Healthcare; Frisco (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A healthcare provider is seeking an individual responsible for evaluating financial assistance applications for charity care recommendations. You will analyze documentation and contact patients to obtain necessary financial information. This role requires a high school diploma and analytical skills. Competitive compensation is offered alongside comprehensive benefits.

Benefits

Medical, dental, and vision insurance

401k with employer match

Paid time off

Employee Assistance program

Responsibilities

• Evaluate documentation to approve or deny charity applications.
• Contact patients for verifications and financial documentation.
• Keep accurate logs of accounts for financial assistance.

Skills

Basic Microsoft Office (Word, Excel)

Basic knowledge of government programs

Intermediate analytical skills

Intermediate mathematical skills

Intermediate writing skills

Ability to prioritize and manage multiple tasks

Education

High School Diploma

4 year college degree in Healthcare Administration or Business

Bilingual preferred

Job description

JOB SUMMARY

Responsible for evaluating Financial Assistance application packets submitted for charity care recommendation. Accountable for performing timely follow up on patient accounts designated as potential charity care to assess patients’ financial status for charity and/or indigent care classification.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Evaluates documentation to approve or deny charity and indigent care for compliance to Conifer policies. Analyzes and assesses tax returns, income verifications, bank statements, living expenses, etc.
• Completes application packets recommending or denying Conifer Charity or Indigent Care including calculation of income/expense and outstanding debt and preparation of summary sheet.
• Contacts patients to obtain required verifications and other financial documentation to evaluate for Conifer Charity and Indigent Care.
• Keeps accurate logs of accounts approved or denied for financial assistance.

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Basic Microsoft Office (Word, Excel)
• Basic knowledge of government programs
• Intermediate analytical and mathematical skills
• Intermediate writing skills
• Ability to prioritize and manage multiple tasks with efficiency

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience required to perform the job.

• High School Diploma or equivalent; 4 year college degree in Healthcare Administration, Business or related area or preferred
• Bilingual preferred

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment

COMPENSATION AND BENEFITS

Compensation: $17.20-$25.70 per hour. Compensation depends on location, qualifications, and experience.

Benefits include:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.