Educator – Hospital Development & Partner Relations

Gift of Hope Organ & Tissue Donor Network; Itasca (IL); On-site; USD 85,000 - 96,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PTO (paid time off)

403(b) retirement plan with company 匹配

Tuition reimbursement

Job summary

Gift of Hope Organ & Tissue Donor Network is seeking an Educator for Hospital Development & Partner Relations in Chicago. The role leads education and training for Hospital Development, Referral Liaisons, Donation Liaisons, and Partner Relations.

Responsibilities include onboarding, curriculum design, learning resources, and competency assessments across departments. The position supports continuing education, LMS management, and quality improvement initiatives while maintaining regulatory

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• Experience in Organ Procurement Organization preferred.
• Education background or related field is desirable.
• 3+ years in hospital development or healthcare education or equivalent.
• Experience in designing and delivering training programs.
• Excellent written and verbal communication and clear presentation skills.
• Ability to adapt training for diverse learner groups.
• Proficient with Word, Excel, PowerPoint, LMS and eLearning tools.
• Ability to operate audiovisual equipment (projectors, Teams, etc.).

Responsibilities

• Own onboarding and training plan for Hospital Development, Referral Liaison, Donation Liaison, and Partner Relations staff.
• Design, develop, facilitate, and evaluate curricula, simulations, assessments, and resources.
• Create training materials and dashboards using PowerPoint, Excel, LMS, SharePoint and PowerBI.
• Lead the preceptor program with coaching, mentoring, and competency sign-offs.
• Maintain training records and administer LMS functions for onboarding and compliance.
• Support continuing education activities, simulations, webinars, and accreditation efforts.
• Promote quality improvement and cybersecurity awareness across training programs.

Skills

Public speaking

Written communication

Instructional design

Training needs assessment

Project coordination

Education

Bachelor's degree or equivalent

Organ Procurement Organization experience

Education background or related field

Tools

PowerPoint

Excel

Forms

LMS

SharePoint

PowerBI

eLearning tools

Job description

Gift of Hope is among the largest OPOs in the nation, proudly serving most of Illinois and northwest Indiana with connections to 180 hospitals and 10 transplant centers. As one of the few OPOs operating a full-service, in-house laboratory, we’re at the forefront of organ donation and transplantation science.

The Opportunity

Our Educator for Hospital Development & Partner Relations leads education and training support for Hospital Development (HD), Referral Liaisons, Donation Liaisons, and Partner Relations.

• Own role-specific orientation and onboarding, preceptor communication and coordination, learner progress monitoring, competency validation, continuing education, and simulation-based learning.
• Develop and maintain internal and external education, hospital-partner resources, departmental knowledge libraries, Gift of Hope Resource Library, and assigned learning-management records.
• Partner with department leadership, preceptors, subject-matter experts, Marketing and Communications, and Organ Operations to ensure training is current, practical, consistent, and aligned with organizational priorities and hospital-partner needs.
• Dedicate adequate time in hospital care settings to maintain competency in core Hospital Development functions, remain current with clinical and operational practices, and support preceptors and orientees as needed.

This is a Chicago based position that has in office and in hospital requirements.

Essential Functions

• Own the end-to-end orientation, onboarding, and training plan for Hospital Development (HD), Referral Liaison, Donation Liaison, and Partner Relations staff. Coordinate training schedules, learning activities, field experiences, competency validation, and role-specific sign-off requirements in collaboration with department leadership and preceptors.

• Design, develop, facilitate, and evaluate educational programs, curricula, simulations, assessments, and learning resources based on operational needs, regulatory requirements, audit findings, procedure changes, learner feedback, and department priorities.

• Demonstrate proficiency in content development and educational technology solutions, including Microsoft PowerPoint, Excel, Forms, LMS platforms, SharePoint, PowerBI, and related applications to develop training materials, learner assessments, surveys, reports, dashboards, presentations, and educational resources that support onboarding, continuing education, competency

• Lead and support the HD and Partner Relations preceptor program through coaching, mentoring, learner progress reviews, training debriefs, effective communication, competency assessments, and development of tools, resources, and expectations that promote consistent onboarding and learner success.
• Assess learner performance and readiness for independent practice through observation, simulation, assessments, presentations, and review of completed work. Collaborate with department leadership to identify development needs, provide remediation recommendations, and determine competency validation and sign-off readiness.
• Develop, maintain, and update educational materials and resources, including presentations, eLearning modules, facilitator guides, job aids, competency tools, hospital education materials, policy-update resources, and departmental knowledge repositories.
• Create, revise, and maintain Gift of Hope Core presentations, inserts, and other educational content for internal staff, hospital clinical partners, and external stakeholders. Collaborate with department leadership, subject matter experts, Organ Operations, Partner Relations, and Marketing & Communications to ensure content accuracy, consistency, and compliance with branding and document-control requirements.
• Coordinate and support continuing education activities, simulations, seminars, webinars, hospital-affiliated programs, and other educational initiatives, including applicable accreditation and continuing education requirements.
• Maintain training records and administer assigned Learning Management System (LMS) functions, including learner assignments, enrollment, completion tracking, reporting, and documentation required to support onboarding, competency management, and regulatory compliance.
• Promote an environment that supports quality assurance and performance improvement by facilitating the timely identification and reporting of Opportunities for Improvement including discovered opportunities for improvement, deviations, reported complaints, and other adverse events, and foster a non-punitive Quality culture focused on continuous process improvement.
• Actively contribute to a culture of cybersecurity awareness.
• Protect the confidentiality, integrity, and availability of the organization’s information assets by following established security policies and procedures, completing all required cybersecurity training on time, reporting potential security issues promptly, and practicing secure handling of data, systems, and credentials in day-to-day activities. Must follow security policies, protect organizational data, and report potential security issues.

Education and Training Required

• Bachelor’s degree or equivalent relevant experience
• Education background or related field; Organ Procurement Organization experience
• 3 years in hospital development, healthcare education, or equivalent relevant experience

• Previous training/presentation experience in design and delivery of training programs and implementation of learning solutions
• Experience as facilitator/public speaker with excellent communication skills; ability to present complex topics/concepts in ways that trainees can understand
• Excellent written communication skills and attention to detail required
• Ability to adapt training approach to suit a variety of learners
• Skill in design of training programs, pre- and post-tests, and course evaluations
• Instructional design experience preferred
• Experience creating assessment resources to identify training needs and/or competencies is preferred
• Proficient user of Word, Excel, Power Point, online learning systems, and eLearning authorizing tools
• Ability to operate audiovisual equipment, such as overhead and/or LCD projectors, Teams rooms, video camera, etc.

Compensation & Benefits

Starting Salary Range: $85,000 – $96,000

We offer a comprehensive benefits package including:

• Medical, dental, vision, disability, and life insurance options
• Generous paid time off (PTO)
• 403(b) retirement plan with company match
• Tuition reimbursement up to the IRS-allowed maximum
• Paid parental leave
• Employer-funded lifestyle spending account for wellness