Overview
Join to apply for the Educator | BLVD role at lululemon.
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating positive change to build a healthier, thriving future and an equitable, inclusive and growth-focused environment for our people.
Job Summary
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class guest experience in our retail stores. They are responsible for engaging and connecting with guests, sharing top-quality product education, and speaking authentically about our community and culture.
Key Responsibilities
- Guest Experience
- Interact with guests to ensure a great guest experience in a manner that values guests’ time.
- Assess guests’ needs to provide customized, effective purchase and return solutions and support.
- Provide technical product education by articulating the value and benefit of the product.
- Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
- Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
- Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
- Working With Others
- Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
- Establish supportive and productive relationships with all team members.
- Collaborate with team members to ensure optimal guest experience and support store operations.
- Operations
- Perform product presentation tasks according to company standards (e.g., restock, relocate, and maintain floor presentation).
- Use in-store technology to support store operations and provide positive guest experiences.
- Perform cleaning tasks as needed to maintain the luxury store environment.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- Work in accordance with applicable policies, procedures, and laws or regulations.
Key Skills & Core Values
- Inclusion & Diversity: Creates/supports an inclusive environment that values differences
- Integrity/Honesty: Behaves in an honest, fair, and ethical manner
- Guest Experience: Enjoys connecting with and helping guests
- Personal Responsibility: Must be dependable and accountable
- Self-Awareness: Understands how words or actions may be perceived
- Collaboration and Teamwork: Works productively with others and seeks diverse perspectives
- Enthusiasm: Brings energy to work
Job Requirements
Eligibility
- Must be legally authorized to work in the country where the store is located
- Must be 18 years of age or older
- Must have proof of the Right to Work and related local requirements (EMEA only)
- Must have the ability to travel to assigned store with own transportation
Availability
- Willing to work a flexible schedule including evenings, weekends, and holidays
Other Willingness Requirements
- Willing to work in an environment with bright lights and loud music
- Willing to move through a store for most of a shift to help guests and accomplish work
- Willing to move boxes up to 30 lbs (13.6 kg)
- Willing to work as part of a team and also complete some work independently
Job Assets (nice to have)
- Education: High school diploma, GED, or equivalent
In keeping with our mission, accommodations inquiries can be sent to accommodations@lululemon.com for questions about how abilities translate to role requirements, including accommodation requests. Please include the position title and location.
Compensation & Benefits
Base Pay Range: $19.00 - $21.86/hour, subject to local minimum wage
Target Bonus: $2.00/hour
Total Target Base Pay Range: $21.00 - $23.86/hour
lululemon offers a pay-for-performance compensation philosophy with eligibility for a bonus program. Benefits and perks vary by location and eligibility.
Benefits include: Extended health and dental, mental health plans, paid time off, retirement plan matching, employee discount, fitness & yoga classes, parental support, development opportunities, and more.
Note: Benefits and incentives are subject to eligibility requirements and may change.
Seniority level
Employment type
Job function
- Education and Training
- Retail