Educational Technology & Systems Lead

castilleja; Palo Alto (CA); On-site; USD 115,000 - 130,000; Full time

Job summary

Castilleja in Palo Alto is seeking an Educational Technology & Systems Manager to enhance the integration of technology within the educational framework. This mid-level role supports faculty and ensures quality technology experiences.

The ideal candidate will bring extensive IT support and systems administration experience, particularly in Google Workspace, along with mentoring capabilities. Key responsibilities include administering core systems, troubleshooting, and supporting academic technology initiatives.

Qualifications

• Minimum of 3 years of IT support or system administration experience.
• Experience with Google Workspace administration or advanced user capabilities.
• Strong troubleshooting skills for devices and applications.
• Excellent communication skills, especially with educators.

Responsibilities

• Support teachers in integrating technology into teaching.
• Administer and maintain core systems for school platforms.
• Mentor Help Desk staff and triage support tickets.
• Manage multiple technology projects and improve support processes.

Skills

IT support

Google Workspace

Troubleshooting skills

Interpersonal skills

Prioritization

Education

3+ years of experience in IT and educational technology

Tools

Veracross

Mosyle

Job description

Castilleja in Palo Alto is seeking an Educational Technology & Systems Manager to enhance the integration of technology within the educational framework. This mid-level role supports faculty and ensures quality technology experiences.

The ideal candidate will bring extensive IT support and systems administration experience, particularly in Google Workspace, along with mentoring capabilities. Key responsibilities include administering core systems, troubleshooting, and supporting academic technology initiatives.