Educational Technician (oa)

Department of the Air Force Headquarters; North Carolina; On-site; USD 42,000 - 62,000; Full time

Job summary

Department of the Air Force Headquarters seeks a position focused on general education services, tuition assistance, and educational counseling. The role provides technical leadership and supports customer service tasks.

It requires meeting OPM qualifications for GS-1702, Education and Training Technician Series, with specialized experience at the respective grades for internal or external candidates. Internal candidates must have one year of specialized experience at GS-05; external candidates

Qualifications

• Specialized experience as described for GS-05/06 equivalent.
• Experience with education program regulations and tuition assistance processes.
• Ability to interview and extract information to explain requirements and prerequisites.
• Proficiency in updating and maintaining electronic records and spreadsheets.
• A fully qualified typist is required.

Skills

Interviews to obtain facts

Education program regulations

Data tabulation

Document editing

Education

Graduate-level education

Tools

Office automation software

Job description

The primary purpose of this position is to provide quality services in the area of general education services, tuition assistance, and educational counseling. Also provides technical leadership to lower graded personnel in support of the customer support function.

In order to qualify, you must meet the experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions for the GS-1702, Education and Training Technician Series.

SPECIALIZED EXPERIENCE: FOR INTERNAL CANDIDATES:

Applicants must have at least one year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience include Detailed knowledge and understanding of overall education program regulations, requirements and procedures and skill in applying this knowledge and understanding in a wide variety of situations relating to the performance of substantive tasks in support of the overall program; skill in interviewing persons to obtain facts and determine relevant information needed to explain various program requirements, prerequisites, fees, etc; to provide advice regarding appropriate action to take based on information provided; and/or solve routine problems; knowledge of the format, content, and uses of educational program records both electronic and written to independently process educational/military transactions; knowledge of collecting information, tabulating data and preparing and tracking tuition assistance expenditures; knowledge of various office automation software processing procedures and function keys and the similarities and differences among software types to produce a wide range of documents, such as graphics or tables within text, to- edit and reformat electronic drafts, and to update and revise existing databases or spreadsheets. A fully qualified typist is required.

SPECIALIZED EXPERIENCE FOR EXTERNAL CANDIDATES:

Applicants must have at least one year of specialized experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience include Detailed knowledge and understanding of overall education program regulations, requirements and procedures and skill in applying this knowledge and understanding in a wide variety of situations relating to the performance of substantive tasks in support of the overall program; skill in interviewing persons to obtain facts and determine relevant information needed to explain various program requirements, prerequisites, fees, etc; to provide advice regarding appropriate action to take based on information provided; and/or solve routine problems; knowledge of the format, content, and uses of educational program records both electronic and written to independently process educational/military transactions; knowledge of collecting information, tabulating data and preparing and tracking tuition assistance expenditures; knowledge of various office automation software processing procedures and function keys and the similarities and differences among software types to produce a wide range of documents, such as graphics or tables within text, to- edit and reformat electronic drafts, and to update and revise existing databases or spreadsheets. A fully qualified typist is required.

OR EDUCATION:

1 year of graduate-level education from an accredited college or university which is directly related to the work of the position. NOTE: you must submit a copy of your transcripts.

OR COMBINATION OF EXPERIENCE AND EDUCATION:

A combination of graduate-level education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit copies of your transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR INTERNAL CANDIDATES GENERAL SCHEDULE (GS) POSITIONS:

Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR EXTERNAL CANDIDATES GENERAL SCHEDULE (GS) POSITIONS:

Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are