A complete application in a minute — tailored resume and cover letter, ready to send.
Milwaukee Area Technical College (MATC) seeks a part-time Educational Support Specialist to provide individualized and group learning assistance to students within the Learn Pillar. You will support tutoring services, manage spaces and inventories, and collaborate with faculty to align with classroom instruction.
Responsibilities include maintaining records, coordinating tutors, and upholding confidentiality and ethical standards in all interactions.
Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu.
Under the supervision of the Dean, provides individualized or group related learning support to students who fall in a program under the Learn Pillar. Assists in the Learning process by providing professional services for the specific courses the Educational Assistant is assigned to. Work is generally diversified based on individual needs of the instructor and student. Judgment and analysis are required in making decisions within established procedures. Daily responsibilities are completed independently using established policies and general objectives with occasional supervisory contact for policy clarification or interpretation.
Fosters learning and study skill behaviors that empower students to achieve their academic objectives. Identifies learning behaviors, devises strategies, and predicts learning outcomes to aid students in reaching their academic goals. Determines and schedules suitable support and tutoring methods for students. Offers tutoring assistance for specific academic skills and subjects, aligned with classroom instruction and in collaboration with faculty when necessary. Manages makeup test proctoring services for MATC students.
Takes charge of maintaining designated spaces and equipment, establishing and enforcing regulations, and managing inventory of supplies and equipment. Addresses student concerns related to computers, class issues, software applications including blackboard, class schedules, financial aid applications, web-based homework platforms, computer support equipment, and audio/visual systems. Updates inventory and data, prepares reports, study guides, and reference materials. Maintains files, databases, and progress records, and acts as a liaison between students and faculty. Assists in the recruitment, interviewing, application, hiring, and training of tutors.
Demonstrates honesty by consistently adhering to strong moral and ethical principles, emphasizing truthfulness and accuracy in all actions. Ensures that all involved in the educational process understand and uphold its integrity,
Offers general information about MATC and relevant support services, referring students to other departments or services to meet their educational needs.
, maintain, and enhance positive work relationships with staff, faculty, students and administrators.
Maintainscurrent knowledge of best practices and standards in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.
Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.
An associate's degree and two (2) years of experience.
Cultivates innovation, optimizes work processes, ensures accountability, collaborates, demonstrates interpersonal savvy, communicates effectively, instills trust, maintains customer focus, takes action, values differences, focuses on self-development, and exhibits compassion.
Knowledge of instructional and related procedures as appropriate for a tutoring program.
Basic knowledge and skills of office operation and management.
Familiarity with the instructional process and use of instructional media.
Skilled in operating and maintaining specialized equipment, including software related to the development of instructional materials and presentations.
Ability to understand and support the student-teacher relationship.
Ability to work in a team environment. Organizational skill and ability to work independently.
Strong verbal, written, analytical, and persuasive skills and the ability to interact effectively with all levels of employees and management.
Extensive ability to utilize databases, student information systems and Microsoft Office Suite including Excel and Word and the initiative to apply queries and reports.
Ability to establish and maintain effective working relationships with other employees, outside governmental and community agencies, and the general public.
Ability to work effectively with individuals from diverse educational and socio-economic backgrounds.
Hours: This is a part-time, in-person position ( up to 19 hours per week), Monday through Friday. Hours are between 8am- 9:30pm and will work 2 weekends a month. *actual hours worked may vary based on departmental needs
Compensation is listed to the midpoint of the range.
Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.
Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer operating under an Affiantive Action Plan. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu. Women, veterans, and minorities are encouraged to apply.