Educational Assistant

WCTC Corporate Training Center; City of Pewaukee (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous time off and holiday schedule

Opportunities for professional growth and development

Job summary

WCTC Corporate Training Center in Pewaukee, WI, is hiring an Educational Assistant to support the education of future dental professionals. This role involves maintaining lab equipment, assisting students and faculty, and ensuring a welcoming environment.

The ideal candidate will have an associate degree and experience in a clinical setting, along with strong customer service and communication skills. Benefits include competitive compensation, comprehensive health coverage, and professional growth opportunities.

Qualifications

• Familiarity with health and safety practices related to blood and bodily fluids and instrument sterilization.
• Demonstrated customer service skills that meet or exceed expectations.
• Ability to work independently and as part of a team with minimal supervision.

Responsibilities

• Maintain and set up equipment for proper functioning.
• Assist students with scheduling and patient record-keeping.
• Provide reception support and interact with students and staff.

Skills

Customer service skills

Attention to detail

Effective communication skills

Time management

Problem-solving skills

Education

Associate degree

Tools

Word processing software

Excel spreadsheets

Job description

Description

Do you enjoy creating organized, welcoming environments where students can thrive? Join our Dental Programs team and help support the education of future dental professionals. As an Educational Assistant, you'll play an important role in the daily operations of our dental clinic and instructional labs by ensuring equipment, supplies, and clinical spaces are ready for learning while providing outstanding support to students, faculty, staff, and patients. Every day brings a variety of responsibilities, making this an ideal opportunity for someone who enjoys being hands‑on, detail-oriented, and part of a collaborative team dedicated to student success.

Essential Duties and Responsibilities

• Maintain and set up equipment for proper functioning; arrange for and document routine repairs and quality testing on equipment and arrange for repairs.
• Clean and maintain orderliness of lab/clinic – ensure proper storage and safeguard of equipment, and sterilize, wrap, and ensure proper storage of hand instruments in accordance with health and safety standards.
• Inventory, obtain quotations, order, stock and maintain supplies; prepare purchase requisitions (capital equipment and basic supplies) and maintain files and records of products and supplies.
• Assist students in scheduling process, patient record‑keeping, and explaining, demonstrating, and using equipment; maintain patient records.
• Order and assign radiography monitoring badges for faculty, dentists, and students; submit badges for monitoring monthly; dispense prescribed radiography films to students.
• Support students with various requests and needs related to both programs, as well as locker assignments, key distribution and other related student support tasks.
• Perform a variety of routine duties including typing of correspondence or forms, duplicating materials, and related office duties.
• Provide reception support: answer and screen telephone calls, greet and interact with the public, students, faculty and staff, respond to general inquiries and requests as needed.
• Maintain current professional and technical knowledge in the field through professional education and activities.
• Participate in and contribute to special projects that support student learning.
• Provide support to faculty related to various administrative tasks including helping maintain accreditation standards and future accreditation visits.

Minimum Qualifications

• Familiarity with health and safety practices related to blood and bodily fluids and instrument sterilization; familiarity with dental equipment and dental software used in dental practices.
• Basic accounting, computer skills, and office procedures.
• Demonstrated customer service skills that meet or exceed internal and external expectations.
• Orientation to detail, completing and maintaining a high level of accuracy.
• Effective interpersonal communication skills in speaking, writing and listening.
• Ability to manage time, organize and prioritize work.
• Ability to apply critical thinking and problem‑solving skills to work processes.
• Ability to adapt to changing priorities and work on several projects at a time.
• Ability to work independently, as part of a team and/or with minimal supervision.
• Familiarity with computer software applications such as word processing and Excel spreadsheets.

Educational and Experience Requirements

• Associate degree.
• Two years of related work experience in health or clinical, dental setting preferred.

Benefits

• Competitive compensation.
• Comprehensive Benefits Package including health, dental, vision, life, long-term disability, supplemental life, flex spending accounts, and much more.
• Generous time off and holiday schedule.
• Eligibility in the Wisconsin Retirement System (ETF).
• Opportunities for professional growth and development (including tuition reimbursement, tuition waiver).
• Well‑being activities to support personal and professional well‑being.
• Collaborative and supportive team environment.

Position Details

The Educational Assistant position supports the Dental, Medical Assistant & Health department.

This is a 10‑month position, working 40 hours per week.

Typical hours are Monday through Friday, 7:00 a.m. to 4:30 p.m., with some flexibility within that timeframe.

Legal Statement

Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization through employment. Verification of employment eligibility will be required upon hire. WCTC does not provide employment‑based visa sponsorship.