Education Services Specialist

Strategic Resources, Inc. (SRI); Hinesville (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading full-service provider is seeking an experienced Education Services Specialist to support the Army Continuing Education System. This role involves providing academic counseling, assisting Soldiers with education plans, and advising on financial aid options. Ideal candidates have a Bachelor's degree, experience in academic advising, and familiarity with military education programs. Strong interpersonal skills and the ability to manage multiple clients are essential. Veterans and military spouses are encouraged to apply.

Qualifications

• Bachelor’s degree required; education or counseling field preferred.
• Experience in academic advising or education program support.
• Familiarity with military education programs is a plus.

Responsibilities

• Provide individual and group counseling on Army education programs.
• Assist Soldiers in developing Individual Education Plans (IEPs).
• Advise on tuition assistance, GI Bill benefits, and scholarships.
• Document counseling sessions in education management systems.
• Support education center operations and special events.

Skills

Academic advising

Customer service

Interpersonal skills

Documentation management

Education

Bachelor’s degree in education, counseling, or related field

Job description

Location

Multiple CONUS and OCONUS Army installations

Overview

Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, military, and commercial marketplaces. SRI is seeking an experienced Education Services Specialist (ESS). SRI is seeking Education Services Specialists to support the Army Continuing Education System (ACES). ESS personnel provide academic counseling, education planning, and program support services to Soldiers and eligible Army community members. This role supports Soldier readiness and career development by assisting clients in pursuing educational opportunities, credentialing programs, and career pathways. Military spouses, veterans, and individuals with experience supporting military communities are strongly encouraged to apply.

Key Responsibilities

• Provide individual and group counseling on Army education programs and services
• Assist Soldiers in developing Individual Education Plans (IEPs) aligned to career goals
• Advise clients on tuition assistance, GI Bill benefits, financial aid, and scholarships
• Assist with college admissions applications and education program enrollment
• Document counseling sessions in Army education management systems
• Conduct education program briefings and outreach events
• Support education center operations and special events (college fairs, graduations, etc.)
• Coordinate with Education Services Officers (ESO) and other installation personnel

Qualifications

• Bachelor’s degree required (education, counseling, or related field preferred)
• Experience providing academic advising, counseling, or education program support
• Familiarity with military education programs preferred
• Strong interpersonal and customer service skills
• Ability to manage multiple clients and maintain detailed documentation

Preferred

• Experience supporting Army ACES or military voluntary education programs
• Knowledge of GoArmyEd or ArmyIgnitED systems