Education Programs Analyst

University of California, San Francisco; San Francisco (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

University of California, San Francisco is seeking an Education Programs Analyst in the Department of Emergency Medicine to coordinate residency didactic activities and manage data for accreditation. The role supports residents, fellows, and medical students across multiple sites, including ZSFG and UCSF medical centers.

You will oversee program operations, curriculum, learner scheduling, databases, and compliance tracking, while providing administrative support to the education unit and

Qualifications

• Bachelor's degree in education, public health administration, or a related area and/or equivalent experience or training.
• Minimum 1 year of related experience.
• Investigative, data analysis and reporting skills; ability to generate computer reports, check for errors, correct and submit accurate reports; skills include entering, maintaining, extracting, and analyzing data in electronic systems.
• Communication skills; verbal, written, and active listening; service oriented and responsive to questions and requests; ability to interact in a professional, resourceful and courteous manner.
• Demonstrated interpersonal skills and ability to develop working relationships within the department and with learners.
• Excellent organizational skills, analytical ability, and attention to detail; ability to work with complex faculty calendars and schedules with precision.

Responsibilities

• Coordinating the weekly residency didactic conference.
• Acting as the lead residency program administrator for assessment and data management.
• Overseeing logistics for residents rotating in the department.
• Managing the daily operations of the education office at ZSFG.
• Providing administrative and programmatic support for the education unit.
• Coordinating program operations including teaching and learning activities, program curriculum, learner scheduling, database maintenance, and tracking compliance with education requirements and accreditation.

Skills

Investigative data analysis

Communication skills

Interpersonal skills

Organizational skills

Education

Bachelor's degree in education, public health administration, or related area

Job description

Job Description

The Education Unit in the Department of Emergency Medicine (DEM) directs and manages the education of all trainees in Emergency Medicine, including medical students, residents, and fellows, as well as continuing medical education (CME) for the department. The activities of the DEM Education Unit are multi‑site including UCSF Hellen Diller Medical Center at Parnassus Heights, Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), UCSF Benioff Children’s Hospitals Mission Bay and Oakland and off‑site rotations. The unit includes the Emergency Medicine Residency Program, 3 ACGME fellowship programs, 7 non‑ACGME fellowship programs, 12 Emergency Medicine medical student courses and visiting housestaff. The unit is headed by the Vice Chair for Education and includes the Associate Residency Program Director, Assistant Residency Program Directors, Medical Student Clerkship Co‑Directors, Fellowship Directors, Education Programs Manager, two Education Programs Sr. Analysts and two Education Programs Analysts.

The Education Programs Analyst coordinates the weekly residency didactic conference, serves as the lead residency program administrator for assessment and data management, oversees logistics for residents rotating in the department, manages the daily operations of the education office at ZSFG and provides administrative and programmatic support for the education unit. The incumbent applies acquired skills, process and policy knowledge to support professional health education program learners. The individual coordinates program operations, which include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner and faculty compliance with education requirements and program accreditation.

Department Overview

The Department of Emergency Medicine (DEM) provides emergency medical care to approximately 177,000 patients annually at the UCSF Hellen Diller Medical Center at Parnassus Heights, UCSF Benioff Children’s Hospitals Mission Bay and Oakland and Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG). DEM administrative and research staff support the work of 94 full‑time and 50+ part‑time attendings, a residency program, 10 fellowship programs, and over 450 housestaff and students each year. Our vision is to be the leader in compassionate, innovative and equitable emergency care for all people at all times.

Responsibilities

The Education Programs Analyst is responsible for:

• Coordinating the weekly residency didactic conference.
• Acting as the lead residency program administrator for assessment and data management.
• Overseeing logistics for residents rotating in the department.
• Managing the daily operations of the education office at ZSFG.
• Providing administrative and programmatic support for the education unit.
• Coordinating program operations including teaching and learning activities, program curriculum, learner scheduling, database maintenance, and tracking compliance with education requirements and accreditation.

Qualifications

• Bachelor's degree in education, public health administration, or a related area and/or equivalent experience or training.
• Minimum 1 year of related experience.
• Investigative, data analysis and reporting skills; ability to generate computer reports, check for errors, correct and submit accurate reports; skills include entering, maintaining, extracting, and analyzing data in electronic systems.
• Communication skills; verbal, written, and active listening; service oriented and responsive to questions and requests; ability to interact in a professional, resourceful and courteous manner.
• Demonstrated interpersonal skills and ability to develop working relationships within the department and with learners.
• Excellent organizational skills, analytical ability, and attention to detail; ability to work with complex faculty calendars and schedules with precision.

Preferred

• Knowledge of educational technology and systems, ability to troubleshoot and triage related technology issues.
• Basic knowledge of relevant policies and regulatory requirements, and of health professions education industry.
• Basic knowledge of administrative analysis and operations research; ability to develop and implement processes and systems, and familiarity with administrative and operational implications in a program.