Education Operations Leader | Guide 6 Managers

Universal Technical Institute, Inc.; Houston (TX); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Tuition waiver

Paid time off

Retirement match

Parental leave

Health insurance

Pet insurance

Weekends off

Paid training

Job summary

Universal Technical Institute, Inc. is seeking a Director of Education Operations to lead our education teams, overseeing 6 Education managers and 90+ instructors, and to drive an outstanding student experience across campuses.

You will align Education, Admissions, and Student Services with KPIs, mentor leaders, manage P&L, and recruit top talent while promoting accountability and continuous improvement in a fast-paced, mission-driven environment.

Qualifications

• Education: Bachelor's Degree required; Business Administration or Management preferred.
• Experience: 10 years of progressive professional experience in operations or service-related industries, with 5 years in leadership or management, including P&L/budgetary responsibility.
• Skills: Exceptional leadership, project management, and strategic thinking skills, with proven ability to motivate and develop high-performing teams.
• Skills: Excellent interpersonal communication, problem-solving, and analytical skills.
• Skills: Ability to navigate a matrix organization and adapt to a fast-paced, changing environment.
• Abilities: Must be able to sit and walk for prolonged periods, use a keyboard, and occasionally travel overnight.

Responsibilities

• Lead cross-functional teams to drive operational success across education, Admissions, and Student services, Financial Aid, ensuring alignment with key performance metrics.
• Inspire and guide educational leadership, overseeing instructional teams to deliver a consistent, high-quality student experience.
• Champion campus-wide collaboration to optimize student persistence, retention, employment, and financial performance.
• Have a Strong student facing and focus with being visible and leading with humility.
• Recruit, develop, and retain top operational talent, fostering a culture of accountability and continuous improvement.

Skills

Leadership

Project management

Strategic thinking

Interpersonal communication

Problem solving

Analytical skills

Adaptability

Education

Bachelor's degree in Business Administration or related

Job description

Universal Technical Institute, Inc. is seeking a Director of Education Operations to lead our education teams, overseeing 6 Education managers and 90+ instructors, and to drive an outstanding student experience across campuses.

You will align Education, Admissions, and Student Services with KPIs, mentor leaders, manage P&L, and recruit top talent while promoting accountability and continuous improvement in a fast-paced, mission-driven environment.