Education & Operations Coordinator (Nonprofit)

Association Management Center; Schaumburg (IL); Hybrid; USD 36,437 - 39,743; Full time

Benefits offered by this job

Generous paid time off

Medical, vision and dental options

401(k) and related benefits

Professional development support

Diversity, Equity, Inclusion & Belong…

Job summary

Association Management Center (AMC) is seeking an Operations and Education Coordinator in Schaumburg, IL to support the SAHM partnership. You will coordinate education, operations, and membership initiatives, collaborating with staff, volunteers, and vendors to advance projects and programs.

The role requires a Bachelor’s Degree and 2–3 years nonprofit experience, with proficiency in Microsoft 365, Excel, and CRM/AMS platforms.

Qualifications

• Bachelor’s Degree or equivalent required.
• 2-3 years of related professional experience; nonprofit or association experience preferred.
• Proficient in Microsoft 365; Excel for data management and reporting; experience with CRM/AMS platforms, CMS, and email marketing tools preferred.
• Strong communication, organizational, analytical, and problem‑solving skills.

Responsibilities

• Coordinate semi-annual calls for funded projects, awards, and honors including application management, review coordination, applicant communications, recipient recognition, timeline tracking, and fund disbursement.
• Support annual volunteer recruitment and appointments by coordinating outreach, reviewing applications, maintaining rosters, and communications.
• Coordinate virtual volunteer committee meetings (scheduling, agenda, materials, follow-up).
• Maintain records, policies and procedures to ensure effective operations and compliance.
• Monitor timelines to ensure timely execution of activities, projects, programs and events.
• Collaborate with colleagues and volunteers to advance strategic priorities and organizational goals.
• Track and analyze program data, metrics, and outcomes; prepare reports for leadership and stakeholders.
• Support AMC Membership Services with customer inquiries, refund requests, and member support.

Skills

Strong communication

Organizational skills

Analytical

Problem-solving

Multitasking

Customer-focused

Interpersonal skills

Team collaboration

Adaptability

Willingness to learn

Education

Bachelor’s Degree

2-3 years nonprofit/association experience

Tools

Microsoft 365

Excel

CRM/AMS platforms

Content management systems

Email marketing tools

Job description

Association Management Center (AMC) is seeking an Operations and Education Coordinator in Schaumburg, IL to support the SAHM partnership. You will coordinate education, operations, and membership initiatives, collaborating with staff, volunteers, and vendors to advance projects and programs.

The role requires a Bachelor’s Degree and 2–3 years nonprofit experience, with proficiency in Microsoft 365, Excel, and CRM/AMS platforms.