Education & Career Coach

ADP, Inc.; Olde West Chester (OH); On-site; USD 25,000 - 28,000; Part time

Job summary

ICGC Social Services in the Greater Cincinnati area is seeking an Education & Career Coach to provide individualized coaching, mentoring, career guidance, and resource navigation to job seekers and young adults from low-income families. The role works across two tracks—Success@Work and Success@School—helping participants gain employment or pursue college, training, or apprenticeships.

The position is part-time 25 hours weekly, in-office with travel as approved.

Qualifications

• Bachelor’s degree in social services-related field is required.
• 2 years of experience in social services.
• Financial or Life Coaching certification is a plus.
• Bilingual preferred (Arabic, Fulani, French, etc)

Responsibilities

• Conduct assessments to identify interests, skills, strengths, and barriers.
• Help participants set life and career goals and research options.
• Enroll and manage candidates in Success@Work or Success@School.
• Assist with job readiness training and job search activities.
• Support resumes, applications, interviews, and onboarding.
• Provide post-placement support for employment retention.
• Facilitate financial assistance for short-term needs.
• Provide financial coaching to budget, save, and build wealth.
• Remove barriers to employment such as transportation or childcare.
• Guide participants toward higher education or training programs.
• Track academic progress with monthly check-ins.
• Advocate for needed services and cost-effective interventions.
• Develop partnerships with local schools, employers
• Support job development with local employers.
• Perform other duties as assigned.

Skills

Critical thinking

Problem solving

Organization

Attention to detail

Leadership

Team player

Communication

Active listening

Discretion

Education

Bachelor’s Degree in Social Work, Counseling, or Business Management

Financial/Life Coaching Certification is a plus

Tools

Salesforce

Job description

Education & Career Coach

Monday-Friday 9am-2pm ($18-$20/hr)

Part Time (25hr/week)- Non Exempt

*In office position with requirement to travel with Manager approval.

General

ICGC Social Services is seeking a passionate and talented Education & Career Coach to provide individualized coaching, mentoring, career guidance, and resource navigation to job seekers and young adults from low-income families throughout the Greater Cincinnati area.

The Education & Career Coach will deliver services through two program tracks—Success@Work and Success@School—designed to help participants overcome barriers, develop essential skills, secure sustainable employment and income, and achieve long-term financial stability and self-sufficiency.

Through Success@Work, the coach will support job seekers in strengthening their employability skills and pursuing meaningful career opportunities. Through Success@School, the coach will guide young adults in exploring and accessing college education, post-secondary vocational training, career certification, and apprenticeship programs that lead to gainful employment.

The ideal candidate will have a strong background in coaching, mentoring, workforce development, or career services and will be committed to empowering individuals to achieve their educational, professional, and financial goals.

Responsibilities

• Conduct assessments to identify participant’s interests, skills, strengths as well as needs & barriers

• Help participants create life & career goals and make well-informed decisions through research

• Enroll & manage qualified candidates in appropriate program track (Success@work & Success@school)

• Help participants find employment and facilitate job readiness training (as needed)

• Help with job search, resume, application, interview, and onboarding

• Maintain post-placement support to ensure employment retention

• Facilitate financial assistance for short-term needs through Financial Assistance

• Provide financial coaching, and empower clients to budget, save, and build wealth

• Remove barriers to employment through supportive services such as transportation, housing, child care, etc.

• Provide guidance in choosing higher education/training programs, facilitate enrollment, and track academic progress over the course of the program through monthly check-ins

• Remove barriers to academic success through supportive services such as fulfilling training-related needs of uniforms, certification fees, textbooks, transportation, etc.

• Advocate for needed services & entitlements, and provide quality & cost-effective interventions

• Develop partnerships with local trade schools, apprenticeship programs, educational institutions, training hubs, industry experts/groups, local workforce development agencies, and employers

• Facilitate job development efforts at a program level by working collaboratively with local employers.

• Performs other duties and responsibilities as assigned.

Other Responsibilities

• Document client info in Salesforce and handle sensitive information in a confidential manner

• Participate in events to maximize marketing, networking & outreach efforts as needed

• Work collaboratively with the team to achieve project goals and share updates

• Participate in staff meetings and maintain positive team relationships

• Adhere to professional standards as outlined by ICGC protocols, rules & regulations

• Perform a range of associated administrative functions, as needed

• Performs other duties and responsibilities as assigned.

Qualification

• Bachelor’s Degree (Social Work, Counseling, or Business Management).

• Bilingual Preferred (Arabic, Fulani, French, etc)

• 2 years of experience in social services.

• Financial and/or Life Coaching Certification is a plus.

Skills

Critical thinking, problem-solving, organization, attention to detail, leadership, goal-focused, team player, clear spoken and written communication, Handles sensitive and time-critical information with discretion, accuracy, and prompt follow-up, active listening & social grace.

IEC is an equal opportunity employer. We evaluate qualified applicants, without regard to race, color, religion, national origin, sex or gender, age, disability, veteran status, gender identity or expression, genetic information, including the perception that a person has any of those characteristics or that the person is associated with a person who has, or is perceived to have, any of those characteristics, or any other consideration made unlawful by applicable law. IEC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, call Human Resources and let us know the nature of your request and your contact information.

Monday: 9am-2pm,Tuesday: 9am-2pm, Wednesday: 9am-2pm, Thursday: 9am-2pm, Friday: 9am-2pm