Education Associate

GCAAR; Rockville (MD); Hybrid; USD 40,000 - 55,000; Full time

Job summary

The Greater Capital Area Association of REALTORS® (GCAAR) is seeking an experienced Education Associate to support education and professional development initiatives. This full-time hybrid position is based in Rockville, MD, requiring in-office presence 4 days a week.

The ideal candidate will have a bachelor's degree, strong communication skills, and 2-3 years of office support experience. Responsibilities include managing continuing education courses, proctoring classes, and assisting in marketing educational content.

Qualifications

• 2-3 years' previous office support or administrative experience in a similar setting.
• Ability to lift and move items up to 20 pounds.
• Able and willing to work a flexible schedule including evenings and weekends.

Responsibilities

• Support continuing education and professional development.
• Proctor education classes and maintain records of attendance.
• Assist in marketing campaigns and educational content.
• Compile evaluations of instructors and educational offerings.

Skills

Excellent verbal, written, and proofreading skills

Strong interpersonal skills

Excellent customer service skills

Project management skills

Education

Bachelor’s degree from an accredited university

Tools

Microsoft Office applications

Rapattoni (desired)

Job description

The Greater Capital Area Association of REALTORS® (GCAAR), one of the nation’s largest local real estate associations serving more than 11,000 members, is looking for an experienced, detail-oriented content marketing whiz to fill our Education Associate role. Reporting to the Education Manager, the role will be an integral part of our education team.

This is a full-time position for a highly organized, self-motivated individual with strong people skills. This position is hybrid and will be expected to be in the Rockville, MD office 4 days per week, depending on in person class schedule.

Major Duties and Responsibilities

• Support continuing education (CE) and professional development, including coordination with instructors and students, as well as the organization of courses and classes.
• Proctor education classes, enforce commission rules, and maintain records of attendance. Provide students with proof of course completion as needed.
• Support the distribution, coordination, and collection of course outlines, speaker information, and materials. Assist with educational content for marketing campaigns and work with the communications team to execute.
• Answer general education questions received through incoming phone calls and emails.
• Submit credits to the Maryland, DC and Virginia Real Estate Commissions and provide students with certificates of completion.
• Maintain education information in the database and on the association’s website. Update and maintain education-related web pages and the CE and non-CE calendar on the website.
• Assist with the execution of the educational components at the annual convention, conferences and special events. Handle meeting logistics, assist with on-site activities, and coordinate ID checks for CE sessions.
• Compile evaluations of instructors and GCAAR educational offerings and prepare summary reports.
• Assist with the coordination of logistics for designation and certification offerings.
• Serve as backup for the Member Services department, including cross‑training in all aspects of member service and support.
• Assist at special events as needed.
• Other duties as assigned.

Minimum Qualifications and Experience

• 2-3 years previous office support or administrative experience in a similar setting.
• Bachelor’s degree from an accredited university preferred or equivalent work experience required.
• Excellent verbal, written, and proofreading skills.
• Self‑confident team player with strong interpersonal skills.
• Excellent customer service provider and oriented to solve problems.
• Developing knowledge of learning/instructional processes and program planning.
• Proficiency with Microsoft Office applications and databases, Rapattoni desired.
• Effective project management, planning, and organizational skills.
• Able to meet time‑sensitive deadlines, multitask, and work both independently and in a team environment.
• Ability to lift and move items, up to 20 pounds to facilitate in‑person classes.
• Able and willing to work a flexible schedule that will include evening and weekend work.

Applicants cannot hold an active real estate license. If you want to be considered for employment, you would have to put the license on 'Inactive' status prior to employment.