Education and Program Support Coordinator

CHILD ADVOCACY CENTERS OF WISCONSIN INC; Kenosha (WI); Remote; USD 10,000 - 60,000; Full time

Job summary

A nonprofit organization focused on child advocacy seeks an Operations Coordinator to organize trainings and support various administrative tasks. The ideal candidate has a Bachelor's degree, proficiency in Microsoft Office and online platforms, and excellent communication skills. This full-time position allows for remote work with occasional in-person attendance required. Salary is $25-$27 per hour.

Qualifications

• Intermediate to advanced proficiency in Microsoft Office and Adobe.
• Excellent communication and organizational skills.
• Experience in child maltreatment field preferred.

Responsibilities

• Organize and facilitate trainings related to child maltreatment.
• Communicate with membership and provide technical support.
• Manage attendance reports and grant reporting.

Skills

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Adobe

Zoom

Microsoft Teams

Graphic Design

Education

Bachelor's degree or equivalent work experience

Tools

WordPress

Canva

Job description

Organizational Overview

Child Advocacy Centers of Wisconsin, Inc. is a small 501(c)(3) nonprofit that provides technical assistance and support to Wisconsin’s sixteen Child Advocacy Centers, as well as multidisciplinary teams around the state. Child Advocacy Centers coordinate a neutral, trauma-informed, child-focused investigation in cases of suspected child maltreatment.

Mission: To enhance Wisconsin’s response to child maltreatment by guiding statewide leadership and facilitating meaningful access to Child Advocacy Center and multidisciplinary team services.

Vision: We envision a state with safe, healthy, and resilient children and families supported by a strong network of child maltreatment professionals.

Job Responsibilities

•Collaborate with the Executive Director to establish short and long-term goals aligned with the

mission

•Organize and facilitate virtual and in-person trainings related to child maltreatment

•Communicate with membership as needed

•Provide technical support during trainings

•Complete Continuing Education credit applications for various disciplines

•Assist with attendance reports, evaluation summaries, certificates, and documentation

•Send reminders and provide technical support via email to training participants

•Update two websites (WordPress) with training opportunities

•Build and maintain a resource library for CACs and MDT members

•Manage mailing lists

•Design materials related to trainings (e.g., flyers, brochures)

•Prepare materials to share with membership

•Exhibit polite and professional communication via phone, email, virtual meetings, and mail

•Track data needed for grant reporting in an organized and accessible manner

•Complete and submit grant reports before deadlines; collaborate with grant manager on revisions

•Support multidisciplinary peer review initiatives, including scheduling, communication, and resource

preparation

•Design surveys to assess training impact and stakeholder needs; analyze results to inform program

improvements

•Process expense reports and submit to accountant by deadlines

•Provide support to the Executive Director in maintaining organizational operations

•Complete other tasks as assigned

Required Skills

•Intermediate to advanced proficiency in Microsoft Word, Outlook, Excel, PowerPoint, and Adobe

•Intermediate to advanced proficiency in Zoom, Zoom Webinar, Microsoft Teams, and online

software platforms

•Excellent communication and organizational skills

• Demonstrates initiative by proactively identifying tasks and completing responsibilities without

prompting.

•Bachelor’s degree or equivalent work experience

Preferred Skills

•Experience in the field of child maltreatment (e.g., investigation, prosecution, victim advocacy)

•Experience with WordPress and/or HTML

•Intermediate to advanced proficiency in Canva and/or graphic design

Work Environment and Physical Requirements

•This is a full-time position with a primarily remote work structure; occasional in-person attendance is

required for trainings, meetings, or events

•Requires prolonged periods of sitting and computer use

•Occasional travel within Wisconsin may be required

•May involve lifting and transporting training materials (up to 25 lbs)

•Reasonable accommodations may be made to enable individuals with disabilities to perform

essential functions

Compensation and Employment Terms

•Compensation is commensurate with experience and qualifications, and complies with Wisconsin’s

wage laws and applicable federal standards

•Employment is contingent upon successful completion of a background check and fingerprints.

Equal Opportunity Statement

Child Advocacy Centers of Wisconsin, Inc. is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Salary Range: $25-$27/hr

Please send your resume and cover letter and 3 references to [e-mail]

Closing date: 8.31.25