Education and Operations Administrator, AANN, HMDCB, ABNN

AMC -Association Management Center; Schaumburg (IL); Hybrid; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and collaborative team at an established association management center. As an Education and Operations Administrator, you'll play a vital role in supporting multiple associations through coordination of educational offerings, volunteer management, and project support. This hybrid position allows you to engage with a diverse team while contributing to impactful initiatives. With a focus on professional growth and a commitment to diversity, equity, and inclusion, this is an exciting opportunity to further your career in a supportive environment. Embrace the chance to make a difference while achieving your professional goals.

Benefits

Generous paid time off (20+ days)

Customizable total rewards package

401(k) and financial wellness benefits

Professional development assistance

Commitment to Diversity, Equity, Inclusion and Belonging

Qualifications

• 1+ years of experience in an administrative role.
• Strong skills in Microsoft Office and customer service.

Responsibilities

• Coordinate activities and projects for board-appointed committees.
• Support educational offerings and manage volunteer travel.

Skills

Interpersonal Skills

Communication Skills

Microsoft Office

Customer Service

Organizational Skills

Project Management

Social Media Marketing

Attention to Detail

Education

Bachelor's Degree

Relevant Certifications

Tools

Association Management Software

Learning Management Systems

Survey Platforms

Online Community Software

Job description

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Education and Operations Administrator, AANN, HMDCB, ABNN

• Job Tracking ID: 513016-892315
• Job Level: Entry Level (less than 2 years)

Association Management Center (AMC) is a trusted partner to more than 28 leading associations and professional societies. Our talented team of more than 150 professionals provides the day-to-day operational management our clients need to achieve their business goals. We are proud to support our clients in the impactful work they do and to create a workplace in which all are welcomed and celebrated for their diverse skills, experiences, and backgrounds. At AMC, you’ll join a dynamic team of collaborative, innovative, and supportive professionals and can "Achieve What You Believe."

About the Role

The Education and Operations Administrator is responsible for the general support of the association and will support a variety of ongoing projects, chapters, certification, board support, and educational offerings for the American Association of Neonatal Nurses (AANN), American Board of Neuroscience Nurses (ABNN), and Hospice Medical Director Certification Board (HMDCB). The Education and Operations Administrator will work in a collaborative team environment with both staff and volunteers with responsibilities including supporting and coordinating volunteer travel and meetings, coordination of continuing education processes, coordination of certification, chapter management, and support of all educational meetings.

Position Responsibilities

• Work with designated client activities and committees.
• Coordinate activities and projects of board-appointed committees and task forces.
• Take and prepare minutes of committee and/or Board meetings.
• Assist account manager with coordination of board meetings and support board members’ travel.
• Collect, organize, and code Accounts Payable, collect receipts, process expense reports, and check requests.
• Develop an in-depth understanding of Association Management Software member database, survey platforms, learning management systems, certification systems, and online community software.
• Provide support for events including speakers/faculty management and evaluation coordination.
• Travel to annual client conferences and participate in on-site activities.
• Maintain and update chapter information through annual compliance, quarterly dues remittance, and conference calls.
• Execute website updates and blast e-mails as needed.
• Support certification programs, processing applications, hospital registration program, and updating platforms.
• Compose letters and routine correspondence and generate reports as needed.
• Support HMDCB’s marketing efforts including social media, external communications, and other marketing items.

Experience and Skills

• Minimum of 1-year professional experience in an administrative capacity.
• Ability to travel out of state and overnight 1-2 times per year by all modes of transportation including car, plane, and train.
• Excellent interpersonal and communication skills.
• Intermediate proficiency in Microsoft Office (PowerPoint, Outlook, Word, Teams); and manipulating data in Excel.
• Strong customer orientation.
• Ability to organize and manage multiple projects/priorities.
• Ability to think ahead and plan.
• Willingness to learn new web-based programs.
• Professionalism: Good judgment, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence.
• Customer service attitude and skills: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
• Commitment to company values.
• Marketing and social media experience.
• Physical: Sitting, Walking, Standing, Manual Dexterity, Hearing and Seeing.

Why You’ll Love It Here

AMC was founded on the core values of Caring, Mutual Trust, Respect and Integrity. Employees will enjoy being part of a collaborative and welcoming team. Our wide range of benefit offerings include:

• Generous paid time off (20+ days!)
• Customizable total rewards package - select from our medical, vision and dental options, along with life insurance and an Employee Assistance Program.
• Financial wellness benefits including 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Professional development, tuition & certification assistance; internal advancement opportunities.
• Unwavering commitment to Diversity, Equity, Inclusion and Belonging.

Compensation

• $22.60-$24 per hour. Within the range, individual pay is determined by relevant factors, including job-related skills, experience, market data, work location, and education or training.

Location

• This is a hybrid role in Schaumburg, IL. Employees who reside within 50 miles of the office are expected to work onsite one day per month. At times, there may be circumstances that require additional visits to the office.
• Applicants must be located and authorized to work in the US on a full-time basis now and in the future. We are not able to sponsor candidates requiring work authorization.

Association Management Center is an equal opportunity employer. We are committed to building a diverse team in which all employees are welcomed, valued and respected for their individual strengths, perspectives, and contributions.

Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.