Education Abroad Advisor

Binghamton University; City of Binghamton (NY); On-site; USD 58,000 - 67,000; Full time

Job summary

Binghamton University in upstate New York seeks an Education Abroad Advisor to provide professional administrative, technical, and programmatic support to the Office of International Education and Global Initiatives (IEGI).

The Education Abroad Advisor coordinates education abroad programs, advises students, and engages in campus outreach. Strong diplomacy, communication, and program-management skills are essential, including Terra Dotta proficiency.

Qualifications

• Requires Bachelor's degree; Master's preferred for advancement.
• Experience studying, working, or living abroad is desirable.
• Proven public speaking and presentation delivery skills.
• Evenings, weekends, and domestic/international travel may be required.

Responsibilities

• Coordinate Education Abroad programs with IEGI, IEGA, partners, faculty, and campus teams.
• Advise students via in-person/virtual sessions and during education abroad events.
• Learn and apply knowledge of SUNY and Binghamton policies for study abroad participation.
• Conduct site visits and provide ongoing program support and evaluation.

Skills

Independent work

Time management

Attention to detail

Organization

Cross-cultural communication

Customer service

Terra Dotta knowledge

Education

Bachelor's degree

Master's degree

Tools

Terra Dotta

Job description

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character -shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: $58,000

The Office of International Education and Global Initiatives (IEGI) administers Binghamton University's international exchange and education abroad programs.

The Education Abroad Advisor provides professional-level administrative, technical, and programmatic support to the IEGI. The designated responsibilities are to be performed with attention to accuracy, clear and courteous communication with IEGI partners, and the efficiency required in an office environment at a public university. Promotional and outreach functions are important for this position. The applicant must maintain working relationships with faculty, education abroad directors and advisors, counterparts in other institutions in the U.S. and abroad, Binghamton University campus offices, and with students and parents. The Education Abroad Advisor needs to exercise high levels of diplomacy, patience, cooperation, collegial communication, and, on occasion, the ability to be calmly firm. The Education Abroad Advisor reports to the Assistant Director of International Education and Global Initiatives.

Duties:

• Binghamton University education abroad programs:
  • Coordinate all program logistics by working collaboratively and professionally with colleagues in the IEGI, International Education and Global Affairs (IEGA), partner institutions, host organizations, faculty members, and other campus constituents, as needed.
  • Solve challenges as they arise to ensure program success.
  • Complete the education abroad program cycle, which includes recruiting and advising potential participants, guiding interested students through the application process, editing program materials in Terra Dotta, selecting program participants, developing on-site arrangements, researching program logistics, maintaining the program emergency response plan, and conducting pre-departure orientations for each program within the assigned portfolio.
  • Actively assess programs and share recommendations with the Assistant Director of International Education and Global Initiatives to strengthen all programs, with particular focus on those in the assigned portfolio. (The portfolio of programs will depend on the unique background the individual brings to the position.)
  • Work as a collaborative team member with other IEGI colleagues by providing support for advising, presenting information sessions, serving on scholarship committees, marketing, mentoring Education Abroad Ambassadors, conducting campus outreach, and covering the front desk, as needed.
  • Conduct site visits to review programs, gather up-to-date information about program partners and the local environment in which students' study and live, as recommended by the Assistant Provost for International Education and Global Affairs.
• General education abroad advising:
  • Provide general advising to Binghamton University students and non-Binghamton University students via drop-in advising hours, in person and virtual advising appointments, email, and via front desk coverage, including some evening and weekend events, as assigned.
  • Advise students at Binghamton University Education Abroad Fairs, assigned SUNY fairs, campus-wide presentations, and collaborative events. Organize, implement, and assess general information programs and topical information sessions.
  • Learn and consistently apply knowledge of Binghamton University, other SUNY, and non-SUNY education abroad programs and the policies that govern study abroad participation at Binghamton University and within SUNY.
  • Stay up to date with best practices in advising for the specific portfolio set, as well as for education abroad advising in general.
• Campus outreach:
  • Partner with campus colleagues to reach and support prospective, current, and previous education abroad participants.
  • Create, implement, and assess new and continuing collaborative programs.
  • Represent IEGI at campus events, community events, presentations, and campus-wide committees.
• Knowledge, Skills, and Abilities:
  • Ability to work independently and as a team member by implementing effective problem-solving skills and the ability to take appropriate initiative
  • Ability to effectively prioritize and manage multiple tasks in a high volume, dynamic environment
  • Written skills and proven attention to details
  • Organizational abilities
  • Cross-cultural communication skills
  • Commitment to high quality and efficient customer service to students, faculty, staff, and external partners via navigating challenging and everyday situations with a professional and diplomatic demeanor
  • Ability to use and understand education abroad program management software

Requirements:

• Bachelor's degree
• Experience studying, working, or living abroad
• Documented experience of public speaking and delivering presentations
• Ability to work some evenings and weekends and occasionally travel domestically and internationally
• Valid driver's license to operate a vehicle in NYS and travel documents

Preferred:

• Master's degree
• At least two years of professional experience in higher education
• Experience with one-on-one student advising
• Experience studying, living, or working abroad in an on-traditional education abroad location (Traditional education abroad host-countries include: Italy, Spain, and the United Kingdom)

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at [phone] or via email at [e-mail]

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.