EdTech Implementation Specialist

OpenKrill; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision plan(s)

Health services

Short term disability

Unlimited PTO

Job summary

Odyssey is seeking an Implementation Specialist to join a core implementation pod, partnering with an Implementation Manager to drive customer outcomes from onboarding through ongoing success. You will own meaningful workstreams end-to-end, managing relationships and deployment projects to ensure customers see tangible value from day one.

This role suits someone who thrives in a fast-paced, early-stage startup environment, is comfortable with ambiguity, and has the technical and communication

Qualifications

• 1–2 years of experience in project coordination, implementation, or customer success.
• Solid technical acumen and ability to analyze data to drive decisions.
• Experience with SQL, Excel, or similar tools is a plus.
• Excellent communicator who can translate complex plans for internal and external stakeholders.

Responsibilities

• Ensure customers see Odyssey as an indispensable partner, encouraging continued and expanded engagement.
• Lead projects across new and existing customers, maintaining timelines and stakeholder alignment.
• Build strong relationships with customer stakeholders and serve as a reliable Odyssey contact.
• Contribute to a scalable deployment playbook to apply successful methods to new customers.
• Identify risks early, flag blockers, and coordinate cross-functionally to keep implementations moving.

Skills

Project coordination

Implementation

Customer success

SQL

Excel

Communication

Problem solving

Tools

SQL

Excel

Job description

Odyssey is seeking an Implementation Specialist to join a core implementation pod, partnering with an Implementation Manager to drive customer outcomes from onboarding through ongoing success. You will own meaningful workstreams end-to-end, managing relationships and deployment projects to ensure customers see tangible value from day one.

This role suits someone who thrives in a fast-paced, early-stage startup environment, is comfortable with ambiguity, and has the technical and communication