EDR Busser

SANDIA RESORT HOTEL; Albuquerque (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

SANDIA RESORT HOTEL is seeking a Busser/Server Support to assist in food outlets and ensure top-notch guest experiences. The role emphasizes cleanliness, teamwork, and swift service in a fast-paced casino/resort setting.

The position requires the ability to lift up to 30 lbs, pass background checks, and complete the New Mexico Food Handlers course upon hire. Weekend and holiday availability is essential.

Qualifications

• Able to lift up to 30 lbs.
• Able to move quickly in a fast-paced environment.
• Team oriented and reliable.
• Available to work weekends and holidays.
• Must pass background check and pre-employment screening.

Responsibilities

• Provides excellent customer service and ensures guest perception of restaurant service is exceptional.
• Keeps tables clean and reset within 5 minutes of guest departure.
• Assists servers with pre-bussing and beverage service.
• Participates in daily stand-up meetings for clear communications.
• Completes required computer-based training in a timely manner.
• Maintains cleanliness of dining areas and work areas at all times.
• Transports trash to proper disposal areas as required.
• Keeps dining areas and related spaces stocked and organized.
• Transports clean and soiled dishes to appropriate areas.
• Ensures health and safety regulations are maintained at all times.

Skills

Customer service

Team oriented

Weekend work

Fast-paced"

Attention to hygiene

Education

New Mexico Food Handlers course

Job description

Position SummaryUnder general supervision, performs activities in support of the property food outlets. May work interchangeably as dictated by business.Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provide opportunities for qualified team members, and contribute towards the ongoing success at Pueblo of Sandia today and in the future.Essential Duties and ResponsibilitiesProvides excellent customer service and establishes guest perception of restaurant service that is “Far from Ordinary”.Ensures tables are cleaned thoroughly within 5 minutes of guests departing and set up properly in a timely and complete manner.Assists servers with pre-bussing tables during service as well as assisting with beverage service as assigned.Participates in Daily Stand-Up Meetings to ensure property communication is understood.Timely completion of computer assisted training as required.Performs and maintains cleanliness of dining areas and work areas at all times.Transports trash to proper disposal areas as required.Keeps all areas fully stocked and organized as assigned.Transports clean and soiled dishes to appropriate areas.Ensures that health and safety regulations are maintained and adhered to at all times.Performs additional duties and responsibilities as necessary or assigned.Additional ResponsibilitiesKey Performance IndicatorsThis position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.Knowledge, Skills, and AbilitiesAbility to follow instructions.Exhibiting a strong commitment to the organization.Ability to deal effectively with the general public and casino staff.Maintain the highest standard of personal hygiene.Knowledge of minimum temperature requirements for food/drink preservation.Knowledge of Tribal, Federal, State and local sanitary regulations regarding the preparation, maintenance, storage and sales of food/drink products.Education and ExperienceRequired:Able to lift up to 30 lbs.Able to move quickly in past paces environment.Team oriented.Available to work weekends and holdays.Preferred:No experience needed.Progression Path – Busser>ServerSupport>Server>Supervisor>ManagerLicense/Certifications/RegistrationsMust be able to successfully pass a stringent background investigation.Will require a post-offer, pre-employment and random drug screening.Must successfully complete the New Mexico Food Handlers course upon hire.Physical Requirements/Working ConditionsThe following selected physical activities are required to perform the essential functions of this positionPhysical RequirementDescriptionBalancingMaintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.ClimbingAscending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.CrawlingMoving about on hands and knees or hands and feet.CrouchingBending the body downward and forward by bending leg and spine.FeelingPerceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.GraspingApplying pressure to an object with the fingers and palm.HearingPerceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.KneelingBending legs at knee to come to a rest on knee or knees.LiftingRaising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Must be able to lift 100 lbs. occasionally, 50 lbs. frequently and demonstration of this ability required.PullingUsing upper extremities to exert force to draw, haul, or tug objects in a sustained motion.PushingUsing upper extremities to press against something with steady force to thrust forward, downward, or outward.ReachingExtending hand(s) and arms and leg(s) to reach, pull, carry, lift, twist and rotate in any direction.RunningMay involve running when necessary.SeeingThe ability to perceive the nature of objects by the eye.WalkingJob requirements include, in the performance of duties, walking throughout the work area, on uneven, inclined, hard and soft carpeted floor, cement structures and surfaces.SittingParticularly for sustained periods of time.StandingParticularly for sustained periods of time.StoopingBending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.TalkingExpressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.List Working Conditions Required:Duties are performed indoors with certain outdoor activity as required. Outdoor duties are subject to temperature extremes and inclement weather.Subject to potential hazards such as cleaning solvents and cleaning compounds.Subject to potential hazards such as heights, motorized equipment, and hand tools.Additional potential hazards include exposure to infections, diseases, fumes, odors, dust, mist, and gases.Duties may involve walking, climbing, crawling, standing for long periods of time, sitting, crouching, kneeling, running, and the ability to assume prone position.Work hours subject to change with overtime work required as approved by management.Must be able to work long hours under stressful conditions.Specific physical body movements require the following:a. Trunk-bend, twists, rotate, push, pull, carryb. Arms-reach, carries, push, pull, twists, rotatec. Legs-lift, push, pull, twists, rotate, balanced. Hands-grasp, manipulate, bilateral coordination, overall and finger dexteritye. Eye and hand coordination.