EDPNA/Attorney Advocate

National Organization of Social Security Claimants’ Representatives; Michigan; Remote; USD 68,000 - 80,000; Full time

Job summary

A leading organization in Social Security advocacy is seeking an experienced Advocate or attorney to represent claimants at the hearing and Appeals Council levels. This fully remote role involves managing SSDI cases, ensuring excellent customer service, and developing legal strategies to support clients effectively.

Benefits

Dental insurance

Health insurance

Retirement plan

Qualifications

• At least 2 years managing a large SSDI caseload.
• Knowledge of the Social Security System.

Responsibilities

• Represent claimants at hearings and manage cases from hearing through Appeals Council.
• Evaluate complex legal and technical issues to develop case strategy.

Skills

Organizational skills

Communication skills

Customer service skills

Multitasking

Job description

SSDC Servicesis looking for an experienced EDPNA or attorney to join our team to represent claimants at the hearing and AC levels.Our main office is in Farmington Hills, MI.This is afully remote positionwith occasional travel to in-person hearings.

Work Location:

Remote

PRIMARY OBJECTIVES:

The primary objective of this position is to represent claimants in Social Security Disability claims in accordance with Social Security law and SSDC policies, procedures, and product specifications.The Appeal Advocate is responsible for managing and developing their cases from the hearing through Appeals Council phases of the process in accordance with performance expectations.

MAJOR AREAS OF ACCOUNTABILITY:

• Provide excellent customer service by utilizing all available resources, including processes, procedures, and managers and by providing prompt, accurate service to customers and/or claimants throughout the process. This includes the professional representation of a claimant at a Social Security Disability Hearing.
• Research issues when necessary to determine appropriate resolutions to meet expectations and/or obtain benefits for customer and/or claimant.
• Ability to apply government benefits, account, and product information to specific situations in such a manner that the claimant fully understands the information provided and any necessary next steps.
• Develop medical, vocational, and other evidence in the support of a claim, as well as reviewing and submitting evidence to the Social Security Administration in accordance with law, policy, performance expectations, and customer contracts.
• Evaluate complex legal, medical, and technical issues to determine case strategy, which also includes review of exhibit files; develop arguments and testimony in preparation for administrative law hearings.
• Manage case load appropriately, following processes and procedures, through closure.
• Responsible for additional tasks or responsibilities, as required based on business need.

Knowledge and Skills Required

• Ability to receive direct payment from SSA as a recognized EPNA or attorney
• Ability to successfully manage a large and demanding caseload requiring multiple tasks
• Knowledge of the Social Security System
• Excellent organizational skills, communication and time management skills
• Excellent customer service skills
• Strong ability to multitask
• Supervisory experience a plus

Experience

• At least 2 years managing a large SSDI caseload

Travel Requirements

An Advocate may travel up to 10% of the time.

• Requires reliable transportation
• Ability to rent and drive rental car
• Ability to fly or drive anywhere in the US

Pay:

From $68,000.00 per year with potential for bonus

Benefits:

• Dental insurance
• Health insurance
• Retirement plan

Language:

• Bilingual is a plus

U.S. Eligibility Requirements:

• Must be 18 years of age or older
• Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation, including drug screening and credit check
• Must have unrestricted work authorization to work in the United States. SSDC Services will require proof of work authorization
• SSDC Services Corp. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran status or marital status.

Please send resume and cover letter to [e-mail]