Editorial Lead, Content & Communications (Hybrid)

FullStory; Atlanta (GA); Hybrid; USD 132,000 - 158,000; Full time

Benefits offered by this job

Hybrid work arrangement

Flexible PTO

Annual learning subsidy

Productivity stipend

Parental leave

Job summary

FullStory, located in Atlanta, seeks an experienced Commercial Editor-in-Chief to lead content strategy and communications. The role blends writing, editorial leadership, and PR, with support from a PR agency and freelance partners, to tell our AI-enabled narrative and reinforce our market position.

You’ll build a distinctive voice, guide quality, and drive cross‑functional collaboration. The position is hybrid, with in-office attendance required one day per week.

Qualifications

• Portfolio of writing and editing demonstrating the ability to translate complex topics into clear stories.
• Experience owning content strategy from priorities to distribution and measured outcomes.
• Experience shaping executive communications, media pitches, and press releases.
• Examples of practical AI work with Claude or similar tools that improve outputs.
• Experience leading editorial work across teams and external partners with deadlines.

Responsibilities

• Lead integrated content and communications strategy with calendar, plan, and success metrics.
• Create engaging content across formats with subject matter experts and creatives.
• Shape FullStory’s voice, write and edit high-priority work, establish standards.
• Drive PR and executive communications with agencies, coordinate media outreach.
• Develop reusable AI skills and workflows to improve content production.
• Coordinate priorities across Brand, Campaigns, Product Marketing, and Sales.

Skills

Writing portfolio

Editing

Content strategy

Editorial leadership

External communications

Claude AI workflows

Tools

Claude AI

Job description

FullStory, located in Atlanta, seeks an experienced Commercial Editor-in-Chief to lead content strategy and communications. The role blends writing, editorial leadership, and PR, with support from a PR agency and freelance partners, to tell our AI-enabled narrative and reinforce our market position.

You’ll build a distinctive voice, guide quality, and drive cross‑functional collaboration. The position is hybrid, with in-office attendance required one day per week.